JARED P. LAUGHLIN
Lafayette,Louisiana
Summary
Experienced service technician with a strong background in army infantry operations. Proven ability to troubleshoot and repair complex systems under pressure. Demonstrated leadership skills and commitment to excellence in high-stakes environments. Adept at maintaining equipment and ensuring operational readiness.
Overview
2027
2027
years of professional experience
Work History
Service Technician
BMW of Lafayette
Lafayette, Louisiana
2022 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance tasks on various BMW models.
- Collaborated with team members to ensure efficient service operations.
- Assisted in training new technicians on repair procedures and safety protocols.
- Communicated effectively with customers regarding service needs and recommendations.
- Maintained clean and organized workspaces to promote safety and efficiency.
Sales Associate
Barney's Police Supplies
Carencro, Louisiana
01.2018 - 09.2019
- Delivered excellent customer service through direct salesmanship and prompt, courteous interactions.
- Developed strong relationships with retail and law enforcement customers to foster new business and enhance customer retention.
- Completed every transaction and assigned task quickly and efficiently.
- Implemented all company standards and followed all State regulations regarding the selling of firearms, merchandise, and customer service.
- Set up warehouse merchandise and organized displays on the sales floor to optimize product visibility.
Airborne Infantryman
United States Army
Fort Bragg, North Carolina
08.2012 - 12.2015
- Supervised and trained four-person team, prioritizing safety and welfare to ensure mission readiness.
- Operated and maintained diverse weapons equipment and vehicles, contributing to operational effectiveness.
- Demonstrated competence and professionalism while executing complex tasks under high-pressure situations.
- Briefed Team Leads and Officers on current situations and made suggestions based on solid supporting facts.
- Able to communicate effectively with a diverse population, able to quickly adjust to changing requirements and meet demanding deadlines.
- Able to organize, adapt, and execute all assigned tasks at a high and efficient level.
Education
Bachelor of Science - Industrial Technology, Business
University of Louisiana At Lafayette
Lafayette, LA03-2021
Skills
- Sales techniques
- Customer service and support
- Product knowledge
- Product troubleshooting
- Sales troubleshooting
- Retail display techniques
- CRM software proficiency
- Inventory management
- Customer safety awareness
- Effective communication
- Time management
- Adaptability to change
- Problem solving
- Decision making
- Teamwork and collaboration
- Critical thinking
- Product care knowledge
Affiliations
- MEMBER OF ATMAE INDUSTRIAL TECHNOLOGY ORGANIZATION
Timeline
Sales Associate
Barney's Police Supplies
01.2018 - 09.2019
Airborne Infantryman
United States Army
08.2012 - 12.2015
Service Technician
BMW of Lafayette
2022 - Current
Bachelor of Science - Industrial Technology, Business
University of Louisiana At Lafayette