Jared Roach
Gonzales,LA
Summary
Proven Operations Specialist with a robust background at Marathon Petroleum Corp, where I spearheaded inventory tracking enhancements and optimized operational processes. Expert in project management and operations coordination, I excel in leadership roles, driving efficiency and compliance. My strategic approach to risk mitigation and process documentation has significantly improved performance metrics.
Overview
19
19
years of professional experience
Work History
Field Service Engineer
Shimadzu Scientific Instruments
Gonzales, LA
12.2019 - Current
- Responded promptly to customer inquiries via telephone or email communication.
- Developed technical solutions to resolve customer issues.
- Executed maintenance tasks autonomously, ensuring optimal equipment functionality.
- Built and maintained effective customer relationships to support ongoing service excellence.
- Managed inventory to ensure availability of essential parts and tools.
Operations Specialist
Marathon Petroleum Corp
Garyville, LA
01.2006 - 12.2018
- Developed and maintained an efficient process for tracking inventory levels, ensuring accuracy of data.
- Monitored and analyzed performance metrics to identify areas for improvement.
- Ensured compliance with regulatory requirements and industry standards.
- Resolved operational issues promptly to minimize impact on business activities.
- Supported project management activities from planning through execution.
Education
Associate of Science - Process Technology
River Parish Community College
Garyville, LA05-2003
Bachelor of Science - Industrial Technology
Southeastern Louisiana University
Hammond, LA12-2002
Skills
- Project management
- Operations coordination
- Risk mitigation
- Process documentation
- Experience in leadership
- Operational efficiency
- Troubleshooting and repair
- Electrical systems
- Parts replacement
- Equipment installation
- Mechanical aptitude
- Equipment adjustment
- Schedule coordination
- Equipment monitoring
Accomplishments
- Honorable Discharge - USMC 1997-2001
Timeline
Field Service Engineer
Shimadzu Scientific Instruments
12.2019 - Current
Operations Specialist
Marathon Petroleum Corp
01.2006 - 12.2018
Associate of Science - Process Technology
River Parish Community College
Bachelor of Science - Industrial Technology
Southeastern Louisiana University
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