Jared Salcedo
Summary
Experienced banker skilled in account setup, security maintenance, and audit support. Offers 3 years of expertise in fast-paced banking environments. Proficient in customer service, sales, and product knowledge, with strong organizational and documentation abilities.
Overview
7
7
years of professional experience
Work History
Assoicate Banker
JP Morgan Chase & Company
10.2022 - Current
- Boosted branch revenue with diligent cross-selling of various banking products and services.
- Strengthened client relationships through consistent communication and personalized attention to individual needs.
- Collaborated with team members to achieve sales targets and maintain high-quality customer service standards.
- Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
- Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
- Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.
Client Relationship Consultant
US Bank National Association
08.2021 - 09.2022
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Managed client relationships through regular check-ins and updates on project progress.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Evaluated customer needs and feedback to drive product and service improvements.
Server
The Colonnade
01.2017 - 08.2021
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
Associate of Arts - Arts
Glendale Community College
Glendale, AZ12.2021
Skills
- Cross-Selling and Partner Referrals
- Consumer Banking
- Customer Service
- Products and Services Knowledge
- Customer Relationship Management
- Analytical Thinking
Accomplishments
- Achieved Eagle scout through effectively helping with the community.
- Contribute to the success of customer satisfaction, which lead to 100% score for quarter 1 and quarter 2 for 2022.
- Head leader for eagle scout group project. Tripled goal expectation.
References
Available upon request.
Hobbies
- Clothing
- Jacksonville Jaguars Football
- Art
- Space
- Nature
- Music Discovery
Timeline
Assoicate Banker
JP Morgan Chase & Company
10.2022 - Current
Client Relationship Consultant
US Bank National Association
08.2021 - 09.2022
Server
The Colonnade
01.2017 - 08.2021
Associate of Arts - Arts
Glendale Community College