Summary
Overview
Work History
Education
Skills
Accomplishments
References
Hobbies
Timeline
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Jared Salcedo

Summary

Experienced banker skilled in account setup, security maintenance, and audit support. Offers 3 years of expertise in fast-paced banking environments. Proficient in customer service, sales, and product knowledge, with strong organizational and documentation abilities.

Overview

7
7
years of professional experience

Work History

Assoicate Banker

JP Morgan Chase & Company
10.2022 - Current
  • Boosted branch revenue with diligent cross-selling of various banking products and services.
  • Strengthened client relationships through consistent communication and personalized attention to individual needs.
  • Collaborated with team members to achieve sales targets and maintain high-quality customer service standards.
  • Managed risk effectively by adhering to bank policies, procedures, and regulatory requirements during transactions and account opening processes.
  • Resolved complex client issues by coordinating with relevant departments, ensuring timely resolution and customer satisfaction.
  • Provided exceptional customer service through active listening skills, empathy, and genuine concern for clients'' needs and concerns.

Client Relationship Consultant

US Bank National Association
08.2021 - 09.2022
  • Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
  • Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Created and developed detailed work plans to meet business priorities and deadlines.
  • Evaluated customer needs and feedback to drive product and service improvements.

Server

The Colonnade
01.2017 - 08.2021
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Associate of Arts - Arts

Glendale Community College
Glendale, AZ
12.2021

Skills

  • Cross-Selling and Partner Referrals
  • Consumer Banking
  • Customer Service
  • Products and Services Knowledge
  • Customer Relationship Management
  • Analytical Thinking

Accomplishments

  • Achieved Eagle scout through effectively helping with the community.
  • Contribute to the success of customer satisfaction, which lead to 100% score for quarter 1 and quarter 2 for 2022.
  • Head leader for eagle scout group project. Tripled goal expectation.

References

Available upon request.

Hobbies

- Clothing

- Jacksonville Jaguars Football

- Art

- Space

- Nature

- Music Discovery


Timeline

Assoicate Banker

JP Morgan Chase & Company
10.2022 - Current

Client Relationship Consultant

US Bank National Association
08.2021 - 09.2022

Server

The Colonnade
01.2017 - 08.2021

Associate of Arts - Arts

Glendale Community College
Jared Salcedo