Jared Sheppard
Ruskin,FL
Summary
Experienced telecommunications professional, knowledgeable in working with different types of cables. Skilled at operating equipment, using tools and accurately measuring and planning work. Strengths include managing time, multitasking to meet objectives and prioritizing tasks.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Successful at splicing, grounding, bonding and terminating tables, constructing splice cases and performing system tests. Proficient in assessing layouts and maintaining safety standards. Well-organized and methodical with a hardworking nature.
Overview
22
22
years of professional experience
Work History
FTTH Technician
Triage Partners
Ruskin, Fl
03.2025 - Current
- Installed Frontier Fiber Optic Internet in residential settings.
- Resolved routing, wireless and other network-related issues.
- Terminated Cat6 cable connectors and modular plugs.
- Set up and installed network cabling infrastructure.
- Completed post-installation tests, checking functionality.
- Installed and managed connected hardware and application components to assure nonstop environment operations.
- Read and understood network printouts to locate facility equipment.
- Modified software programs for network device configuration and control.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Installed outside plant fiber optics in manhole and telco boxes.
- Spliced cables with hand tools, epoxy or mechanical equipment.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
- Used MyTechPortal and Simpl to document and report on completed work.
- Own and Operate my own splice kit and complete low DB drop rate on a daily basis.
Fiber Optic Splicer
Woodlawn Fiber
Tampa, FL
03.2025 - Current
- Spliced fiber optic cables using fusion splicing techniques for network installations.
- Conducted tests on fiber optic systems to ensure proper functionality and performance.
- Collaborated with team members to troubleshoot and resolve connectivity issues efficiently.
- Maintained accurate records of splicing activities and materials used during projects.
- Operated specialized tools and equipment for fiber optic installation and repair tasks.
- Followed safety protocols while working in various outdoor environments during installations.
Network Technician, Fiber Optics
WiseConnect
Lakeland, FL
01.2021 - 03.2025
- Installed Frontier Fiber Optic Internet in residential settings.
- Resolved routing, wireless and other network-related issues.
- Terminated Cat6 cable connectors and modular plugs.
- Set up and installed network cabling infrastructure.
- Completed post-installation tests, checking functionality.
- Installed and managed connected hardware and application components to assure nonstop environment operations.
- Read and understood network printouts to locate facility equipment.
- Modified software programs for network device configuration and control.
- Set up service for customers by installing, connecting, testing or adjusting equipment.
- Installed outside plant fiber optics in manhole and telco boxes.
- Spliced cables with hand tools, epoxy or mechanical equipment.
- Connected wires and cables to terminals and attached and detached various kinds of hardware to wires, cables, buildings or poles.
- Measured signal strength of televisions, telephones and internet connections to verify adequate performance.
- Used MyTechPortal and Simpl to document and report on completed work.
- Own and Operate my own splice kit and complete low DB drop rate on a daily basis.
Fiber Splicer
IBEW 702 / Southern Illinois Univeristy Telecom
Carbondale, IL
10.2016 - Current
- Installed and spliced fiber optic cables in preparation for network connections.
- Performed end-to-end testing of fiber optics to ensure proper functioning.
- Maintained records of all splicing activities and results.
- Use of OTDR to verify all splices.
- Red Light every splice to ensure correct placement.
- Interpreted blueprints, diagrams, schematics and other documents related to the installation of fiber optics.
- Assisted in the design of routing pathways for cables.
- Conducted tests on finished systems to ensure that performance standards were met or exceeded.
- Constructed patch panels using various tools such as crimpers, strippers and cleavers.
- Developed preventive maintenance plans for fiber optic equipment in order to maintain optimal performance levels over time.
- Conducted tests on fiber optic cables and corrected faults.
- Performed splicing, bonding, grounding and terminations of cables.
- Collaborated with colleagues from other departments on projects requiring cross-functional teams.
Lead Technician
GoTech Inc USA
Deerfield Beach, FL
01.2017 - 01.2021
- Installed in-home devices, programmed settings and trained customers on basic use.
- Communicated with customers to explain installation process and ideal satellite dish placement.
- Manually installed and replaced system components while on ladders or hands and knees in tight areas, attics, roofs and crawl spaces.
- Gained customer approval of installation specifics, including dish location, before beginning work.
- Set up internet services, placed routers and configured WiFi access.
- Dug trenches through gravel, rocks and tree roots to lay cable.
- Installed, set up and repaired devices and system components.
- Upsold customers by suggesting additional services and products, including Google Nest.
Broadband Specialist 4
Integrity Communications Inc
Marion, IL
03.2015 - 01.2017
- Installed, upgraded and provided troubleshooting services for physical cable TV, internet, telephone and alarm system equipment.
- Installed outlets, drops, converters, modems and digital terminals.
- Performed troubleshooting by inspecting equipment and measuring signals to identify issues.
- Taught customers basic use of equipment based on service package and answered questions.
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
Manager
Boyll Communications Inc
Marion, IL
10.2009 - 03.2015
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Recruited and hired qualified candidates to fill open positions.
- Trained employees on additional job positions to maintain coverage of roles at all times.
Kitchen Manager
17th St Bar and Grill
Marion, Illinois
01.2004 - 10.2009
- Received, organized and rotated paper goods and food ingredients.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Education
GED -
GED Testing Service
Florida11.2021
Exede Certification - Information Technology
Ncti Satellite Broadcasting & Communications Assoc
Online01.2015
Jones NCTI Certification - Information Technology
Jones Awards
Online12.2009
SBCA Certification - Information Technology
Ncti Satellite Broadcasting & Communications Assoc
Online12.2009
Skills
- Terminating Cables
- Maintaining Inventory
- Project Management Abilities
- Reading Comprehension
- Work Order Management
- Adaptability
- Organizational Skills
- Time Management
- WiFi Setup
- Configuring Devices
Timeline
FTTH Technician
Triage Partners
03.2025 - Current
Fiber Optic Splicer
Woodlawn Fiber
03.2025 - Current
Network Technician, Fiber Optics
WiseConnect
01.2021 - 03.2025
Lead Technician
GoTech Inc USA
01.2017 - 01.2021
Fiber Splicer
IBEW 702 / Southern Illinois Univeristy Telecom
10.2016 - Current
Broadband Specialist 4
Integrity Communications Inc
03.2015 - 01.2017
Manager
Boyll Communications Inc
10.2009 - 03.2015
Kitchen Manager
17th St Bar and Grill
01.2004 - 10.2009
GED -
GED Testing Service
Exede Certification - Information Technology
Ncti Satellite Broadcasting & Communications Assoc
Jones NCTI Certification - Information Technology
Jones Awards
SBCA Certification - Information Technology
Ncti Satellite Broadcasting & Communications Assoc