Jared Thomas
Dallas
Summary
Dynamic professional with extensive claims management experience at Pilot Catastrophe Services, specializing in property damage assessment and negotiation. Demonstrated success in delivering exceptional customer service and collaborating with teams to achieve efficient resolutions. Proven skills in claims handling and communication, resulting in high client satisfaction. Strong work ethic and adaptability, with a commitment to mastering new skills and providing positive customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Flexologist
Stretch Labs
03.2024 - 12.2024
- Provides one-on-one assisted stretches and leads guided group stretching classes for our clients.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
VALET/BARTENDER
Margaritaville
08.2022 - 03.2024
- Stayed informed about special events taking place at establishment to anticipate increased demand for valet services.
- Greeted guests upon arrival and provided exceptional customer service.
Property Desk Adjuster
Pilot Catastrophe Services
06.2021 - 08.2022
- Processed and analyzed claims to assess company liability levels.
- Determined claim approval or denial, negotiating settlements per regulatory guidelines.
- Executed best claims practices consistently while upholding industry ethics.
Auto Parts Handler
PRS Auto
05.2019 - 06.2021
- In charge of unloading and loading cars from the rail cars that were sent from the manufacturer.
- Also did car detailing and railroad maintenance.
Property Desk Adjuster
Burton Claims Service
05.2019 - 05.2021
- Delivered exceptional customer service to policyholders impacted by catastrophes.
- Collaborated with public adjusters and attorneys to expedite claim resolutions.
- Evaluated and delegated settlements for large loss claims efficiently.
Education
Bachelor of Science (B.S.) - Kinesiology
Louisiana Tech University
Ruston, LA05.2025
Associate in applied science (A.A.S.) - Kinesiology
Bossier Parish Community College
Bossier City, LA08.2022
Skills
- Medication terminology and drug interactions
- Side effects management
- Communication skills
- Attention to detail
- Accurate medication dispensing
- Team collaboration
- Stress management strategies
- Claims handling and investigations
- State Farm property certification
- Claims reporting and documentation
- Property damage assessment skills
- Construction knowledge
- Roofing expertise
- Catastrophe claims management
Certification
- BLS, American Health Training
- Class B Alcohol License
- CPR
- All-Lines Adjuster
References
- Professor Szymanski, (334) 444-3329, jszyman@latech.edu
- Dr. Hermes, (318) 518-2735, dr.hermes@aol.com
- Dr. Allen, (318) 733-8462, allenlarry1958@yahoo.com
Volunteer Experience
- 75+ Hours as a Medical Scribe
- 150+ Hour’s shadowing with CRNAs in the operating room
Timeline
Flexologist
Stretch Labs
03.2024 - 12.2024
VALET/BARTENDER
Margaritaville
08.2022 - 03.2024
Property Desk Adjuster
Pilot Catastrophe Services
06.2021 - 08.2022
Property Desk Adjuster
Burton Claims Service
05.2019 - 05.2021
Auto Parts Handler
PRS Auto
05.2019 - 06.2021
Bachelor of Science (B.S.) - Kinesiology
Louisiana Tech University
Associate in applied science (A.A.S.) - Kinesiology
Bossier Parish Community College
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