Jared Thomas
Grand Rapids,MI
Overview
10
10
years of professional experience
Work History
Server
Founders Brewing
Grand Rapids, Michigan
04.2025 - 09.2025
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
Brewery Vivant
Grand Rapids, Michigan
03.2024 - 12.2024
- Prepared checks, itemizing total meal costs and taxes.
- Filled condiments and napkin containers during slack periods.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
Server
Compass Rose
Washington, District of Columbia
08.2023 - 04.2024
- Provided exceptional customer service in a high-end dining environment.
- Maintained cleanliness and organization of dining area throughout shifts.
- Trained new servers on restaurant policies and service standards.
- Managed multiple tables while delivering high-quality dining experiences.
Bartender / Manager
Andy's Pizza
Washington, District of Columbia
01.2023 - 08.2023
- Provided exceptional customer service to enhance dining experiences.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely meal delivery.
- Supervised bartending staff to ensure high service quality and efficiency.
- Trained new bartenders on drink preparation and customer service standards.
Bartender
Country Boy Brewing Company
Georgetown, KY
01.2021 - 12.2021
- Developed extensive knowledge of brewery beer offerings, including ingredients and brewing processes.
- Provided exceptional recommendations and customer service to patrons based on flavor profiles.
- Created seasonal cocktails and drink specials to attract customers and boost sales.
Bartender
Monty's Bar
London, England
10.2021 - 12.2021
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Bartender / Server
Grind Burger Kitchen
Louisville, Kentucky
11.2019 - 07.2020
- Cultivated a welcoming atmosphere by delivering attentive and friendly customer service.
- Crafted custom cocktail recipes tailored to local market preferences.
- Guided customers in selecting food and beverages based on preferences and dietary restrictions.
Cashier
Kentucky Shave Ice
Lexington, KY
05.2015 - 08.2016
- Resolved customer complaints by providing tailored solutions, enhancing satisfaction.
- Executed upselling and suggestive selling strategies to boost sales and increase average ticket size.
- Maintained accurate cash handling, ensuring a balanced cash drawer consistently.
Education
Master of Arts - International Relations
Kings College London
London, England10-2021
Bachelor of Arts - Political Science
University of Louisville
Louisville, KY05-2020
Timeline
Server
Founders Brewing
04.2025 - 09.2025
Server
Brewery Vivant
03.2024 - 12.2024
Server
Compass Rose
08.2023 - 04.2024
Bartender / Manager
Andy's Pizza
01.2023 - 08.2023
Bartender
Monty's Bar
10.2021 - 12.2021
Bartender
Country Boy Brewing Company
01.2021 - 12.2021
Bartender / Server
Grind Burger Kitchen
11.2019 - 07.2020
Cashier
Kentucky Shave Ice
05.2015 - 08.2016
Master of Arts - International Relations
Kings College London
Bachelor of Arts - Political Science
University of Louisville