Summary
Overview
Work History
Education
Skills
Certification
Awards
PROFICIENCIES
Accomplishments
Timeline
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Jared Wasasala

Foster City,USA

Summary

Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Barista

Starbucks
Foster City, CA
11.2024 - Current
  • Prepared high-quality coffee beverages according to established recipes.
  • Maintained a clean and organized workspace for efficient service.
  • Provided exceptional customer service to enhance guest experiences.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Implemented promotional activities, including in-store events, to increase customer engagement and sales.

Barista

Starbucks
Foster City, CA
01.2011 - 01.2022
  • Oversee and assist in maintaining a clean work station (including floors, work areas, equipment, walls, refrigerators, and meat blocks)
  • Assist with setup, cleanup, stock work and handling of food items
  • Exposure to potential hazards exists with respect to cutting equipment, coffee makers, mixers and other work aids necessary to perform job duties
  • Providing assistance by responding to customer questions in an effective and efficient manner
  • Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager
  • Involves working with chemicals, heated equipment, steam and at other risk conditions
  • Provided exceptional customer service to enhance guest experiences.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.

Pharmacy Clerk

CVS Pharmacy
01.2018 - 01.2019
  • Fill patient prescriptions ahead of time and during shifts
  • Interface with insurance companies on the status of patient coverage
  • Ring up customers, providing excellent service and support
  • Call customers to remind them of medications that may be past due or refills

Barista Shift Supervisor

Starbucks
Foster City, California
02.2015 - 11.2017
  • Oversee and assist in setting up and breaking down of stations designated by the manager
  • Perform all pre-shift and post-shift duties, side-work, and related paperwork
  • Develop staff by providing on-going coaching and performance feedback
  • Assist management team with administrative functions and daily food prep during down times
  • Assists the Manager in supervising associates; maintaining a friendly, efficient, and appealing environment for associates and customers
  • Managed inventory levels and restocked supplies as needed.
  • Ensured compliance with food safety and sanitation standards.
  • Collaborated with team members to enhance workflow efficiency.
  • Conducted regular quality checks on beverages and food items.
  • Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
  • Promoted positive team morale by encouraging collaboration among staff members.

Education

AA - Business Administration

Independence University /Stevens Henager College
01.2019

Diploma -

Clearwater Central Catholic High School
01.2009

Skills

  • Marketing
  • Customer service
  • Computer Hardware
  • Change Management
  • Microsoft Office
  • Customer retention
  • Financial Acumen
  • Communication skills
  • Coffee Experience
  • Problem management
  • Time management
  • Barista Experience
  • Salesforce
  • Cash handling
  • Food safety compliance
  • Customer relationship management
  • Team collaboration
  • Problem solving
  • Product upselling
  • Hospitality and accommodation
  • Multitasking and organization
  • Workflow management

Certification

Food Handler Certification

Awards

AA, Business Administration, Dean’s List - Independence University /Stevens Henager College 2019, AA, Business Administration, Cum Lade - Independence University /Stevens Henager College 2019, Barista of the Quarter San Mateo County 2015 Recognition of excellence in performance award., Barista of the Quarter San Mateo County 2012 Recognition of excellence in performance award.

PROFICIENCIES

MS Suite (Office, Word, Excel, PowerPoint), Salesforce Database, Oracle Database, Basic HTML. Proficient with computer hardware and how to construct towers (CPUs, casings, cards, motherboards).

Accomplishments

  • Barista of the quarter 2012 Marlin Cove Starbucks, Foster City California
  • Barista of the quarter 2015 Marlin Cove Starbucks, Foster City California

Timeline

Barista

Starbucks
11.2024 - Current

Pharmacy Clerk

CVS Pharmacy
01.2018 - 01.2019

Barista Shift Supervisor

Starbucks
02.2015 - 11.2017

Barista

Starbucks
01.2011 - 01.2022

AA - Business Administration

Independence University /Stevens Henager College

Diploma -

Clearwater Central Catholic High School

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