Results-driven Account Manager and Outside Sales Specialist offering expertise in building partnerships, retaining key accounts, and enhancing profit channels.
Overview
12
12
years of professional experience
Work History
Customer Success Manager
Fastenal
08.2017 - Current
Contributing to reaching store $150,000+ goal for consecutive months
Building and strengthening long-lasting client relationships based on accurate price quotes and customer-centric terms.
Analyzing customer data to identify trends and develop strategies to improve customer success metrics.
Assistant Artist Manager
Top Ten Management
09.2022 - Current
Leveraging networks to identify and generate opportunities to increase exposure and revenue for clients.
Staying abreast of industry trends via trade publications, events and social media to keep artists at forefront of ever-changing landscape.
Implementing and developing marketing plans to promote clients and increase visibility.
Event Marketing Representative
Musical Beast Entertainment
08.2020 - 12.2020
Coordinated with sales and operational teams to verify alignment of marketing initiatives with company goals.
Developed and implemented comprehensive marketing strategies to increase brand awareness and customer acquisition.
Conducted market research and analysis to identify consumer trends and preferences.
Assistant Promotions Manager
iHeartMedia Radio
03.2018 - 03.2020
Created and implemented external and internal communications strategies for key company initiatives.
Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
Updated team protocols to streamline marketing procedures and optimize promotion releases.
General Merchandiser
Target
04.2011 - 08.2015
Conducted market research to identify consumer trends, preferences and new products.
Designed product displays to attract customers and increase sales.
Developed and maintained relationships with customers and suppliers through account development.
Education
Bachelor of Science - Marketing Management And Research
North Carolina Agricultural And Technical State University
North Carolina
Skills
Supply Chain Cost Management
Client Needs Assessment
Channel Marketing
Project Management
Brand Awareness
Timeline
Assistant Artist Manager
Top Ten Management
09.2022 - Current
Event Marketing Representative
Musical Beast Entertainment
08.2020 - 12.2020
Assistant Promotions Manager
iHeartMedia Radio
03.2018 - 03.2020
Customer Success Manager
Fastenal
08.2017 - Current
General Merchandiser
Target
04.2011 - 08.2015
Bachelor of Science - Marketing Management And Research
North Carolina Agricultural And Technical State University