Hi, I’m
Jared Wilson
Orlando,FL
Summary
Identity Access Management minded individual with over 8 years of experience in Information Technology. Expert with a wide variety of applications including Active Directory, Exchange, 365 and Microsoft Azure. Possesses an Associate Degree in Cyber Security, working towards Network + certification while holding CompTIA IT Fundamentals certification. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
years of professional experience
Work History
GEHA
Identity Access Management (Security Administrator
11.2021 - 04.2023
Job overview
- Utilization of Active Directory to create user accounts and access. Manipulation inside of Active DIrectory to grant and revoke accesses within a timely manner.
- Daily usage of Microsoft 365 and Azure in Administration roles to troubleshoot, create and manipulate accesses.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Followed detailed operational process and procedures to appropriately analyze, escalate and assist in remediation of information security incidents.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Performed troubleshooting for software issues that were pushed out by GEHA.
Orlando Health
Identity Management Administrator
03.2021 - 11.2021
Job overview
- Creates, modifies and deletes/inactivates user accounts across multiple technology platforms
- Ensures compliance with agreed upon SLAs (Service Level
- Agreements)
- Reviews and analyzes each service request to ensure appropriate access in which a role is requested, prior to granting access
- Investigates access-related issues and works to resolve them
- Provides support for customer access provisioning, secure user account and access administration to network and enterprise application assets
- Creates and maintains customer accounts in accordance with information security policies
- Maintains group permissions, shared directories and other enterprise access requirements
- Works with internal and external auditors to ensure compliance with security regulations
- Understands modern Identity and Access Management methodologies and approaches
- Responds to emails/pages and sets expectations with customers based on priority, impact, and urgency
- Creates and maintains interdepartmental relationships
- Maintains knowledge on current industry trends
- Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards
- Maintains compliance with all Orlando Health policies and procedures
School District of Osceola
IT Technician
08.2020 - 03.2021
Job overview
- Oversees installation and hardware of over 1,200 pieces of equipment to students and teachers
- Printer and copier maintenance on a daily basis including installation of drivers and toner
- Daily usage of Active Directory up to and including addition of students, teachers, and administration
- Usage of Microsoft System Center Configuration Manager(SCCM)
- Network troubleshooting with computer, printer and VOIP phones
- Daily usage of ticketing system for maintenance of computers,printers, VOIP and various hardware systems.
HCTec / Ochsner Health
Project Supervisor/ Lead Technician
06.2019 - 01.2020
Job overview
- Lead technician for the deployment of 2,000 computers in a clinical setting.
- Scheduling and implementation with the installation of computers.
- Liaison between techs and hospital staff concerning escalation of issues.
- Logistics Coordinator for the ticketing system once all computers went LIVE.
Willis Knighton Health System
IT Analyst
05.2018 - 06.2019
Job overview
- Provide day-to-day end-user support by identifying, analyzing,testing, and correcting program, machine, network, or procedural problems
- Use remote applications to troubleshoot computers across several applications Perform troubleshooting of communication issues on network systems
- Participate in the acquisition, installation, implementation,monitoring, and troubleshooting of software and hardware
- Use analytical thought processes to troubleshoot issues presented on a daily basis
Education
Bossier Parish Community CollegeBossier City, LA
Associate of Science from Cyber Security
05.2019
Skills
- Active Directory
- Microsoft Azure
- Microsoft 365 and Exchange
- Microsoft Windows
- Least Privileged Access minded
- Multi-Factor Authentication
- Security Minded Individual
- User Provisioning
- Communicating on a Technical level and Non-Technical level to users
- Customer Service and Teamwork
Timeline
Identity Access Management (Security Administrator
GEHA
11.2021 - 04.2023
Identity Management Administrator
Orlando Health
03.2021 - 11.2021
IT Technician
School District of Osceola
08.2020 - 03.2021
Project Supervisor/ Lead Technician
HCTec / Ochsner Health
06.2019 - 01.2020
IT Analyst
Willis Knighton Health System
05.2018 - 06.2019
Bossier Parish Community College
Associate of Science from Cyber Security
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