Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jared Wood

Westwego

Summary

Dynamic and results-driven server with extensive experience at Original French Market Restaurant, excelling in customer service and multitasking. Recognized for enhancing guest satisfaction and optimizing table turnover during peak hours. Proficient in order management and adept at resolving complaints, fostering loyalty and repeat business.

Diligent Waiter with solid background in providing excellent customer service and ensuring guest satisfaction. Proven ability to handle high-pressure environments and deliver consistent performance. Demonstrated proficiency in multi-tasking and effective communication.

Overview

16
16
years of professional experience

Work History

Waiter/Server

Original French Market Restaurant
04.2015 - 05.2025
  • Delivered exceptional customer service, enhancing guest satisfaction and fostering repeat business.
  • Managed food and beverage orders efficiently, ensuring timely delivery to guests.
  • Trained and mentored new staff on menu items and service standards.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation.
  • Handled cash transactions and processed payments accurately, maintaining financial integrity.
  • Resolved customer complaints promptly, improving overall dining experience.
  • Monitored table turnover rates, optimizing seating arrangements for peak hours.
  • Implemented suggestions for menu updates based on customer feedback, enhancing offerings.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Waiter/Server

Buffalo Grill
03.2009 - 04.2015
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
  • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.

Education

GED -

McMain High School
New Orleans, LA
05-1978

Skills

  • Strong multitasking
  • Time management
  • Customer service
  • Attention to detail
  • Order taking
  • Order management
  • Table setting
  • Guest relations
  • Upselling techniques
  • Bar Tending
  • Food Safety
  • Food and beverage pairings
  • High volume dining

Timeline

Waiter/Server

Original French Market Restaurant
04.2015 - 05.2025

Waiter/Server

Buffalo Grill
03.2009 - 04.2015

GED -

McMain High School
Jared Wood