Kyle Kotchenreuther
Murphy,USA
Summary
Customer Service/Data Communications Technician with over 8 years of experience. Proven effectiveness in addressing and resolving problems to ensure optimal performance of the operation and customer satisfaction. Experienced in working with a team and working independently to ensure an efficient workplace.
Overview
13
13
years of professional experience
Work History
Waiter/Server
Harrah's Casino and Hotel
03.2025 - Current
- Accurately took food and drink orders from patrons and entered them into the POS system with minimal errors
- Managed multiple tables simultaneously during busy shifts, demonstrating strong multitasking abilities
- Responded promptly to guest inquiries and concerns, resolving issues in a professional and satisfactory manner
- Assisted in setting up tables, chairs, linens, silverware, glassware, and other necessary supplies before each shift
- Handled cash transactions accurately using cash registers while adhering to company policies
- Adhered to all health and safety regulations regarding food handling and sanitation practices at all times
- Provided exceptional customer service by promptly greeting and seating guests, ensuring a positive dining experience
Electrical Technician
Robison Contracting
09.2024 - 10.2024
- Installed batteries integrated in solar farm system
- Documented movement of batteries with great attention to detail
- Ensured safety protocols were followed when connecting batteries to solar system
FedEx Delivery Driver
Punchbowl Logistics
04.2024 - 08.2024
- Ensured consistent, accurate, and timely delivery of over 500 packages weekly to both business and residential areas
- Practiced safe and secure methods to load, unload, prepare, inspect and operate delivery vehicle to avoid damages to packages
- Provided excellence customer service to clients by answering questions, providing information, and resolving complaints
- Ensured quality of package delivery with strict adherence to policies and procedures, including perishables or other items requiring specific handling instructions
Data Center Technician
PrimeBlock
09.2021 - 04.2024
- Installed Bitcoin Mining ASIC computers, network switches, and CAT-6 cables
- Managed climate of hardware environment for optimal operation
- Collected and analyzed data to resolve issues with the computers
- Repaired power supply units, control boards, and fans
Data Communications Technician
Fortech
02.2021 - 09.2021
- Installed CAT-5 and speaker wire in residential and commercial buildings
- Mounted and installed TV’s, security systems, and outlets on various wall types
- Assisted customers with initial setup of the installed hardware
Solar Installer Assistant
Gridcom Solar
09.2020 - 02.2021
- Installed solar panels on residential homes, small businesses, etc
- Prepared area and panel materials for installation
- Excavated ditches and hauled equipment in preparation for installment
Valet Assistant Manager
American Valet
02.2019 - 09.2020
- Assisted with car parking duties during busy periods
- Coordinated parking solutions for various events
- Maintained accurate data on all parked vehicles
- Ensured the safety and security of all valet parked vehicles
- Periodically checked vehicles stored in lots
- Maintained cleanliness standards for work station and parking lot
UPS Seasonal Driver Helper
UPS
12.2018 - 12.2018
- Prioritized workload to ensure time commitments are met
- Assisted driver in delivery and collection operations
- Ensured correct completion of UPS paperwork
- Complied with UPS Policy Code and appearance guidelines
- Checked for ‘cash on delivery’ packages and ensure all monies are collected
- Completed multiple deliveries and collections of packages that can weigh up to 70 kg’s
Concrete Laborer
Accent Masonry
04.2018 - 09.2018
- Operated vehicles such as, Skid Steers, Excavators, Lulls
- Used tools such as Quickie Saw, Sawzall, Jack Hammer
- Responsible for making sure tools were in proper place at the end of the work day
- Assisted in forming concrete footings, walls, and ramps, as well as demolition
- Tying rebar to be placed in footings and walls
Concrete Polisher
Concrete Surfaces, LLC
08.2017 - 04.2018
- Applied knowledge of the concrete polishing process from start to finish
- Set up, maintained and cleaned equipment and tools
- Skillfully operated concrete grinder equipment, including hand grinding
- Properly applied floor sealer to finished floor
Valet Supervisor
Parking Management Company
01.2017 - 08.2017
- Managed the accounts bookkeeping with great accuracy
- Assisted with car parking duties during busy periods
- Coordinated parking solutions for various events
- Maintained accurate data on all parked vehicles
- Ensured the safety and security of all valet parked vehicles
- Periodically checked vehicles stored in lots
- Maintained cleanliness standards for work station and parking lot
Valet Parking Attendant
Hilton Garden Inn
10.2015 - 01.2017
- Assisted with car parking duties during busy periods
- Coordinated parking solutions for various events
- Maintained accurate data on all parked vehicles
- Ensured the safety and security of all valet parked vehicles
- Periodically checked vehicles stored in lots
- Maintained cleanliness standards for work station and parking lot
Theater Manager
Henn Theater
05.2012 - 10.2015
- Monitored functions ranging from ticket taking to concessions operations
- Maintained inventory of food and snack items
- Ensured that cleanliness standards were followed
- Resolved technical issues with projectors
- Addressed patron complaints in a timely and professional manner
- Scheduled special events and ensured proper staffing for such events
- Supervised all basic theater operations
Education
Associate in Arts -
Tri-County Community College
Murphy, NC05.2015
Skills
- Delivery Driver Experience
- Valet Parking
- Customer service
- Cat5 (3 years)
- Heavy lifting
- Strong multitasking
- Time management
- Attention to detail
Timeline
Waiter/Server
Harrah's Casino and Hotel
03.2025 - Current
Electrical Technician
Robison Contracting
09.2024 - 10.2024
FedEx Delivery Driver
Punchbowl Logistics
04.2024 - 08.2024
Data Center Technician
PrimeBlock
09.2021 - 04.2024
Data Communications Technician
Fortech
02.2021 - 09.2021
Solar Installer Assistant
Gridcom Solar
09.2020 - 02.2021
Valet Assistant Manager
American Valet
02.2019 - 09.2020
UPS Seasonal Driver Helper
UPS
12.2018 - 12.2018
Concrete Laborer
Accent Masonry
04.2018 - 09.2018
Concrete Polisher
Concrete Surfaces, LLC
08.2017 - 04.2018
Valet Supervisor
Parking Management Company
01.2017 - 08.2017
Valet Parking Attendant
Hilton Garden Inn
10.2015 - 01.2017
Theater Manager
Henn Theater
05.2012 - 10.2015
Associate in Arts -
Tri-County Community College
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