Self-driven individual with 5+ years of experience in Asset Protection with 2 ½ of those years being in leadership, 2 years prior processing experience, and various previous security rolls.
Overview
6
6
years of professional experience
Work History
Asset Protection Investigator
Saks Fifth Avenue
04.2024 - Current
Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
Initiated and led asset protection theft investigations following SOP.
Patrolled store and staffed designated posts for visible security presence to customers and associates.
Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
Asset Protection Manager
Macy's
11.2022 - 08.2023
Planned, organized and scheduled strategy collaboration with other asset protection specialists.
Maintained up-to-date knowledge of applicable laws, regulations, policies, procedures, techniques and trends pertaining to asset protection.
Monitored security systems such as CCTV cameras, alarm systems, access control systems and other safety equipment.
Investigated suspicious activities that may lead to internal and external fraud or theft.
Controlled reduction of loss inventory by protecting company assets.
Implemented policies and procedures related to asset protection operations.
Conducted investigations of shoplifting incidents and employee theft cases.
Trained personnel on proper asset protection procedures and techniques.
Analyzed data from the loss prevention system to identify areas of risk or potential shrinkage.
Collaborated with other departments within the organization on projects involving asset protection.
Developed strategies for reducing losses due to theft, fraud or vandalism.
Asset Protection Captain
Macys Memorial City
07.2021 - 11.2022
Investigation Captain
Maintaining Proper Case Files and Case Building on Repeat Offenders
Taking Confidential Tips and Leads and Investigating them to make impactful cases.
Prioritizing AP Workload and Scheduling accordingly for AP Business needs.
Interviewed Potential New Hires
Asset Protection Captain
Macys Willowbrook
01.2021 - 07.2021
Prioritized Detective Development, Team Communication, and taught De-Escalation Tactics
Hosted Monthly Shortage Leadership meetings.
Build Colleague Awareness by prioritizing Top Shortage Areas and Directing AP Detectives to those areas.
Building and Navigating Store Partnerships to Ensure Store Shortage Strategies were being implemented in a timely manner.
Asset Protection Detective
Macys Willowbrook
07.2020 - 07.2021
Main Function was to reduce Shortage externally and internally by recovering stolen merchandise.
Raise Shortage Culture Throughout the Store
Knowledgeable of Top FOB,s and using non-profiling methods to identify suspicious behavior in Top Shortage Departments
Using Monthly Cycle Count to identify Theft trends to pivot focus while maintaining Top FOB’s
Apprehending individuals via Handcuffs and De-Escalation Tactics
Ensured Case paperwork was properly filed and followed up with HPD in a timely manner
Education
Associates - Culinary in Business
Culinary Institute LeNotre
Houston, TX
Skills
Communication
Team Development
Internal Interrogation Training
Organizational Networking
De-escalation Training
Workload Planning
Risk Management
Safety and Shortage Audits
Data Analysis
Action Plan Development
Certified to Interview
CPR Certified
Internal Investigation
Investigative techniques
Incident reporting
Policy enforcement
Internal auditing
Accomplishments
Reduced Shortage by $300,000 and beat reserve goal by $400,000
Detective of the Month December 2021 and August 2022
#1 in overall productivity in 2021 at Macy’s Willowbrook
I have recommendations that can be provided upon request.