Jose Cruz
Orlando
Summary
Results-driven leader with extensive experience in team management and safety compliance. Known for effective communication and organization skills, contributing to improved operational safety and reduced incidents within store environments.
Overview
16
16
years of professional experience
Work History
Asset Protection Investigator
Walmart
Orlando
06.2022 - Current
- Collaborated with law enforcement to address criminal activities affecting store operations.
- Assisted with the development of safety policies and procedures to reduce loss exposure.
- Performed undercover operations in order to apprehend shoplifters or persons involved in fraudulent activities.
- Conducted regular safety inspections and identified potential hazards.
- Investigated incidents and reported findings to management promptly.
- Facilitated safety meetings to discuss concerns and improvements regularly.
Heavy Equipment Operator
Walmart
Ft. Pierce
06.2021 - 06.2022
- Operated heavy machinery for loading and unloading goods in the warehouse.
- Conducted routine inspections to ensure equipment safety and functionality.
- Promoted continuous improvement of workplace safety and environmental practices.
- Assisted drivers, equipment operators, and other employees in grouping and sorting materials.
Lead Technician
Mobilwash LLC
Port Saint Lucie
04.2017 - 05.2021
- Ensured that all systems were compliant with industry standards and regulations.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Enforced compliance with quality standards to maintain production requirements and sustain business operations.
Certified Correctional Officer
NC Dept. of Public Safety
Warrenton
03.2015 - 03.2017
- Supervised inmate activities to maintain safety and order within correctional facilities.
- Conducted regular inspections of facilities to ensure compliance with safety regulations.
- Responded to incidents and emergencies, employing crisis intervention techniques effectively.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Store Manager
Family Dollar
West Palm Beach
01.2010 - 02.2015
- Enforced company policies and procedures for compliance and safety.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Built relationships with key customers and stakeholders to grow business networks and locate new opportunities.
Certified Correctional Officer
Florida Dept Of Corrections
Indiantown
07.2011 - 12.2014
- Executed emergency response duties during fights, riots, or disturbances, ensuring the safety of staff and inmates.
- Enforced rules and regulations to uphold discipline, contributing to a structured correctional environment.
- Directed inmate activities to maintain safety and order, fostering a secure environment within correctional facilities.
- Adhered to strict confidentiality guidelines when managing sensitive inmate information.
Education
Some College (No Degree) - Corrections Academy
Indian River State College
Ft. Pierce, FL01-2012
Skills
- Risk assessment
- Inventory management
- Safety compliance
- Team leadership
- Store operations
- Staff supervision
- Customer service management
- Relationship building and management
- Communication
- Organization
- Time management
Languages
Spanish
Professional
Timeline
Asset Protection Investigator
Walmart
06.2022 - Current
Heavy Equipment Operator
Walmart
06.2021 - 06.2022
Lead Technician
Mobilwash LLC
04.2017 - 05.2021
Certified Correctional Officer
NC Dept. of Public Safety
03.2015 - 03.2017
Certified Correctional Officer
Florida Dept Of Corrections
07.2011 - 12.2014
Store Manager
Family Dollar
01.2010 - 02.2015
Some College (No Degree) - Corrections Academy
Indian River State College