Brad Escobar
LAS VEGAS,NV
Summary
Dynamic Asset Protection Investigator at Walmart, adept in CCTV operations and risk assessment, with a proven track record in ethical conduct and case management. Leveraged strong problem-solving skills at Chick-Fil-A, training teams with a focus on policy enforcement and effective communication. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Asset Protection Investigator
Walmart
Las Vegas, NV
10.2023 - Current
- Exceptional problem-solving abilities with a keen eye for detail.
- Proficient in operating CCTV systems and other security equipment.
- Familiarity with basic computer applications such as Microsoft Office Suite.
- Capable of working independently or collaboratively within a team environment.
- Ability to maintain confidentiality when handling sensitive information.
- Excellent communication skills both written and verbal.
- Highly organized with the capacity to manage multiple tasks simultaneously.
- Strong interpersonal skills with the ability to interact effectively with individuals at all levels of an organization.
- Knowledgeable about safety protocols and emergency response plans.
- Ascertained, investigated, and alleviated internal and external theft and fraud.
- Maintained accurate documentation of all investigation findings including suspect information, evidence collected.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Cashier
Chick-fil-A
Las Vegas, NV
07.2023 - 10.2023
- Ensured compliance with all safety regulations within the store environment.
- Worked closely with front-end staff to assist customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Answered customer questions and provided store information.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Associate of Arts - Nursing
College of Southern Nevada
Las Vegas, NV06-2028
High School Diploma -
Palmdale High School
Palmdale, CA06-2023
Skills
- Security Checks
- Certified Fraud Examiner
- Interview Tactics
- Risk Assessment
- Data Analysis
- Critical Thinking
- Risk Management
- Customer Service
- De-Escalation Techniques
- Customer Assistance
- Cash Register Operation
- Cash Handling
- Loss Prevention
- problem solving
- quick thinker
- well mannered
Certification
- Drivers License
Languages
English
Professional
Spanish
Professional
Timeline
Asset Protection Investigator
Walmart
10.2023 - Current
Cashier
Chick-fil-A
07.2023 - 10.2023
Associate of Arts - Nursing
College of Southern Nevada
High School Diploma -
Palmdale High School
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