Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
SeniorSoftwareEngineer
Brandon Safronsey

Brandon Safronsey

Irmo,SC

Summary

Motivated and hardworking individual with a strong desire to find meaningful work. Recognized for quick learning abilities and exceptional interpersonal skills, thriving in dynamic environments. With 13 years of diverse work experience, including 8 years in customer service, 1 year in construction, 1 year in retail, and 4 years in management, I have developed a versatile skill set. As a certified security professional with experience in a healthcare setting, I bring a unique understanding of safety protocols and risk management. Throughout my career, I have honed critical problem-solving and investigative skills in high-security environments, prioritizing safety and integrity. Strengths lie in risk assessment and asset protection. Seeking to transition into a new field where these skills can contribute to the greater good and well-being of others.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Asset Protection Investigator

Walmart
08.2024 - Current
  • Assisted fellow investigators in complex cases when needed, sharing expertise on specific tactics or technologies used in asset protection work.
  • Reduced shrinkage rates by identifying areas of vulnerability within the organization and implementing targeted loss prevention strategies.
  • Initiated and led asset protection theft investigations following SOP.
  • Created an open line of communication between asset protection personnel and store associates, fostering a collaborative approach towards loss prevention efforts.
  • Utilized advanced analytical skills to identify patterns in suspicious activity, leading to more effective interventions against potential threats.
  • Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
  • Established strong working relationships with local law enforcement personnel, ensuring smooth cooperation during joint investigations or information-sharing initiatives.
  • Provided ongoing training for store associates on asset protection best practices, resulting in improved awareness and vigilance among staff members.
  • Evaluated the effectiveness of existing asset protection measures and recommended improvements to senior management based on industry trends and best practices.
  • Represented company in court proceedings to offer testimony and support.
  • Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
  • Improved asset protection efforts by conducting thorough internal and external investigations.
  • Minimized loss for the company through timely resolution of cases involving theft, fraud, and policy violations.
  • Collaborated with law enforcement agencies to assist in criminal investigations and ensure successful prosecution of offenders.
  • Maintained a high level of confidentiality while handling sensitive information during investigations and reporting procedures.
  • Maintained a detailed knowledge of company products, services, and policies to better understand potential vulnerabilities and devise strategies accordingly.
  • Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.
  • Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
  • Managed evidence collection processes meticulously, ensuring proper documentation was maintained at all times for legal proceedings or insurance claims purposes.
  • Performed security walks around store to monitor employee and customer activities.
  • Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
  • Interviewed employees and suspects and drafted reports to assist law enforcement.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
  • Implemented and maintained loss prevention programs in close collaboration with store management.
  • Prepared reports for clients and underwriters regarding property loss features and recommendations for improvement and future needs.
  • Developed and implemented procedures to reduce risk of shoplifting and other loss prevention related issues.
  • Utilized various hand and power tools to secure premises and increase protection.
  • Enhanced security measures by implementing innovative surveillance techniques and utilizing state-of-the-art technology.
  • Conducted regular audits of inventory control systems to identify discrepancies and initiate appropriate corrective actions.
  • Conducted regular reviews of CCTV footage to monitor employee behavior for adherence to company policies concerning cash handling, merchandise handling, and theft prevention protocols.
  • Developed comprehensive case reports detailing investigation findings, which facilitated swift action by senior management.
  • Streamlined shrink management program and trained Loss Prevention Officers.

Security Supervisor

Allied Universal Security Services
06.2024 - Current

The Security Supervisor oversees the hospital’s security operations, ensuring the safety and protection of patients, visitors, staff, and hospital property. This role involves managing a team of security officers, coordinating with hospital administration, and implementing policies to maintain a secure environment within the healthcare facility.

Key Responsibilities:

• Supervise, train, and evaluate a team of security officers, ensuring adherence to safety protocols and hospital security policies.

• Monitor security systems, including CCTV, alarms, and access control systems, to detect and address security threats in a timely manner.

• Conduct regular security patrols to monitor the hospital premises and ensure that security hazards are identified and addressed.

• Respond to emergencies, including medical incidents, fire alarms, and security breaches, providing immediate assistance and coordinating with relevant hospital departments and local authorities.

• Ensure compliance with local, state, and federal regulations related to hospital security and safety procedures.

• Develop and implement security protocols, including the management of visitor access and employee identification procedures.

• Maintain detailed records of incidents, investigations, and reports to track and resolve security-related issues.

• Provide assistance in the development and enforcement of hospital policies regarding patient, visitor, and staff safety.

• Handle security-related inquiries from patients, visitors, and staff in a professional and efficient manner.

• Responded promptly to alarms or calls for assistance from hospital staff or patients, deescalating tense situations when necessary.

• Assisted in emergency situations, providing timely response and coordination with medical staff for patient safety.

• Maintained detailed logs of daily activities, incidents, and actions taken during shifts as evidence in potential legal proceedings or investigations.

• Provided exceptional customer service to hospital visitors while maintaining security protocols and procedures.

Security Officer

Allied Universal
04.2023 - 08.2023
  • As a certified Security Professional employed at UF Hospital of Leesburg, my healthcare and crisis management training & skillset have been honed to the highest caliber, resulting in the acquisition of many certifications including those from Government agencies (FEMA)
  • I'm my service at UF I was in charge of frequent patrols of the premises and diligent documentation of events and current state of matters across the facility
  • Through constant efforts and discipline, my report writing skills where acknowledged as some of the best and highest quality, establishing my fast track to a supervisor role, before resigning due to corruption within the company
  • Other Notable responsibilities included, deescalating situations between staff & patients, from those in a healthy state of mind to those in altered mind states induced by drugs, alcohol,& mental illness
  • From my presence being required to oversee situations, to escorting people off premises, even actively assisting in administering restraints & detaining individuals, I have experienced and upheld Florida state statutes & health care standards to its highest level

Assistant Manager

Checkers & Rally's Drive-In Restaurants
02.2023 - 04.2023
  • As the Assistant Manager of Checkers, I was responsible for opening & closing the store, maintaining and ensuring the facility ran at optimal & peek proficiency.
  • Other responsibilities included counting the registers & the safe, Confirming there were no variances before entering it into the system, as well as daily inventory counts & truck orders.
  • I was know for my positive demeanor & high moral encouraging my employee, by example to exhibit these same qualities.
  • By displaying these qualities, I was able to deescalate disgruntled customers & solve their issues in a manner that would certify their return to the store.

Assistant Manager

Tropical Smoothie Cafe
08.2022 - 11.2022
  • I was the Full Time Assistant Store Manager, for Tropical Smoothie, where my Primary responsibilities included, assisting in ordering inventory for the store, training Store associates & tracking their proficiency in regards to their stations, ensuring each team member was cross trained in all aspects of the business.
  • As the ASM I was entrusted with calculating the revenue for the day& its documentation.This also included notifying any variances in the deposit & safe count.
  • In regards to customer service in the business I was the forerunner for the establishment, and through my efforts the stores rating in regards to our network went from a 50% up to a 90% !
  • My other duties incorporated, opening & closing the store, certifying that all station checklists were completed, as well as overseeing cleaning operations in the store, holding it to my high standards.

Education

General Studies/ Psychology

Suffolk County Community College
Brentwood, NY
November 2017

Advanced Regents Diploma -

West Islip Senior High School
West Islip, NY
06.2016

Skills

  • Assistant Manager Experience
  • Cash Handling
  • Inventory Control
  • Management
  • Merchandising
  • Sales
  • Supervising Experience
  • Stocking
  • Warehouse Experience
  • Customer Service
  • Interpersonal communications skills
  • Team Management
  • Shipping & Receiving
  • Basic Math
  • Driving Experience
  • English
  • Experience with Children
  • Food Service
  • Heavy Lifting
  • Interviewing
  • Kitchen Experience
  • Leadership Experience
  • Organizational Skills
  • Time Management
  • Upselling
  • Landscape Maintenance
  • Lawn Care
  • Mowing
  • Maintenance
  • Irrigation
  • Roofing
  • Snow Plowing
  • Retail Management
  • Cleaning Experience
  • Load & Unload
  • Handyman
  • Microsoft Word
  • Detailing
  • Order Picking
  • Mechanical knowledge
  • Delivery driver experience
  • Development in any professional field
  • Video monitoring
  • Physical security
  • Incident reporting
  • Access control
  • Policy enforcement
  • Crime prevention
  • Security systems
  • Investigative techniques
  • Asset recovery
  • Evidence collection
  • Video surveillance proficiency
  • CCTV systems
  • Surveillance
  • Security checks
  • Asset protection strategies
  • Security training
  • Logs and reporting
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Critical thinking
  • Internal investigations
  • Organizational skills
  • Team collaboration
  • Team leadership
  • Active listening
  • Effective communication
  • Professional ethics
  • Task prioritization
  • Incident documentation
  • Self motivation
  • Interpersonal skills
  • Analytical thinking
  • Conflict resolution
  • Goal setting
  • Professionalism
  • Theft prevention
  • Time management abilities
  • Continuous improvement
  • Physical stamina
  • Inventory management
  • Adaptability
  • Written communication
  • Data analysis
  • Emergency response
  • Fraud detection
  • Personnel supervision
  • Retail management
  • Asset protection
  • Investigation and interrogation
  • Shoplifter apprehension
  • Plain-clothes surveillance
  • Detail orientation

Certification

IS-200.C May 2023 to Present IS-100.C May 2023 to Present Class D Security May 2023 to May 2025

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Asset Protection Investigator

Walmart
08.2024 - Current

Security Supervisor

Allied Universal Security Services
06.2024 - Current

Security Officer

Allied Universal
04.2023 - 08.2023

Assistant Manager

Checkers & Rally's Drive-In Restaurants
02.2023 - 04.2023

Assistant Manager

Tropical Smoothie Cafe
08.2022 - 11.2022

General Studies/ Psychology

Suffolk County Community College

Advanced Regents Diploma -

West Islip Senior High School
Brandon Safronsey