Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Aerostat Operator
TCOM LP
Yuma
01.2024 - 03.2025
Inspected and maintained aerostat systems for proper operation.
Adhered strictly to FAA regulations concerning the use of unmanned aerial vehicles.
Calibrated navigation equipment aboard aircrafts carrying payloads attached by tether lines to an aerostat system.
Conducted daily maintenance checks on aerostats including fuel levels, engine performance, and structural integrity.
Analyzed data from onboard sensors such as cameras and telemetry instruments for real-time situational awareness.
Assembled progressive plans, communicated instructions to crew members and monitored performance.
Repaired minor malfunctions on site or directed service personnel to perform repairs as needed.
Performed pre-flight inspections of aerostats prior to launch.
Personnel Security Specialist
Army And Air Force Exchange Service AAFEES
Dallas
09.2022 - 09.2023
Assessed security clearance eligibility for applicants, based on the results of background investigations.
Developed and maintained personnel security files in accordance with government regulations.
Managed customer service inquiries regarding the status of individual clearance applications or processes.
Performed periodic reviews of existing personnel security files to ensure accuracy and completeness.
Drafted correspondence related to personnel security matters such as access authorization decisions, denials, terminations, suspensions.
Kept highly classified and sensitive information completely confidential.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Provided friendly and professional assistance to employees, visitors and customers.
Financial Associate
Fidelity Investments
Westlake
02.2022 - 09.2022
Provided advice on investment options such as stocks, bonds, mutual funds, annuities, and insurance products.
Handled account operations for customers by setting up accounts, assisting with operations and updating information.
Prepared invoices, checks and account statements for accountants.
Helped customers with concerns about financial products or services.
Unmanned Aerial Vehicle Operator
Textron Systems
Hunt Valley
11.2018 - 07.2021
Gathered intelligence information using specialized imaging equipment mounted on drones.
Monitored data collected from onboard sensors during flight missions and made necessary adjustments as required.
Conducted post-mission reviews to evaluate performance, accuracy, and success rate of each mission flown.
Coordinated with air traffic control personnel when operating in controlled airspace.
Evaluated environmental conditions such as wind speed and direction prior to initiating a mission.
Provided technical support for troubleshooting any problems encountered during drone flights.
Implemented safety measures while conducting flight operations in order to minimize risk.
Analyzed telemetry data to identify any potential issues or malfunctions with a drone's systems.
Developed detailed mission plans to ensure successful completion of UAV operations.
Conducted pre-flight inspections and maintenance of the UAVs, ensuring all safety protocols were met.
Determined courses and schedules and evaluated weather conditions to promote safety of crew and passengers.
Calculated aircraft weight, balance and fuel requirements for each flight.
Conducted in-depth pre- and post-flight checks for safety and operational compliance.
Secretary
National Archives And Records Administration
Dallas
01.2017 - 03.2018
Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
Answered incoming phone calls, responded to inquiries and transferred calls as needed.
Updated contact lists on a regular basis; created new contacts as needed.
Managed calendar reminders for upcoming deadlines or events associated with the office.
Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
Provided administrative support to the Office Manager and other staff members.
Performed data entry into computer systems; ensured accuracy of all entered information.
Organized and maintained executive calendars, including scheduling meetings, travel arrangements and conference calls.
Handled confidential documents with discretion.
Organized and maintained filing systems for important documents.
Reviewed billing statements for accuracy prior to submitting them for payment processing.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
Coordinated meeting logistics such as room reservations and catering services.
Responded to customer inquiries via email or telephone in a polite and professional manner.
Assisted with special projects or tasks related to departmental functions upon request.
Proofread documents before submission; corrected any errors found in grammar or punctuation.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Anticipated leadership needs by preparing or gathering records, reports and correspondence.
Unmanned Aerial Vehicle Operator
Army National Guard OK
Norman
01.2013 - 10.2016
Maintained accurate records of all flights conducted including mission logs, flight times.
Operated various types of UAVs including fixed wing and multirotor aircrafts.
Assisted in the development and implementation of new operational procedures for UAV operations.
Trained other personnel in the safe operation of unmanned aerial vehicles.
Conducted post-mission reviews to evaluate performance, accuracy, and success rate of each mission flown.
Coordinated with air traffic control personnel when operating in controlled airspace.
Ensured compliance with FAA regulations regarding airspace usage for UAVs.
Programmed autopilot software for autonomous flight control systems used by drones.
Developed detailed mission plans to ensure successful completion of UAV operations.
Administrative Officer
Army Reserve
Fort Worth
06.2008 - 12.2012
Prepared and distributed agendas, minutes, presentations and other related materials for meetings.
Performed data entry tasks including entering financial transactions into the company's accounting system.
Answered incoming calls promptly and professionally; provided callers with accurate information or directed them to appropriate departments and personnel when necessary.
Ensured compliance with all organizational policies and procedures relating to administrative operations.
Provided assistance with special projects as assigned by management team members.
Maintained inventory of office supplies ensuring stock levels are sufficient for daily operations.
Developed and implemented administrative procedures to improve operational efficiency.
Developed new filing systems to improve accuracy of document retrieval processes.
Organized and maintained filing systems for confidential documents, correspondence, and reports.
Answered phone inquiries, directed calls and took messages.
Provided administrative support to department staff including typing letters and reports; preparing mailings; photocopying; collating; faxing; scanning documents.
Processed invoices and payments using accounting software programs such as QuickBooks or Microsoft Dynamics GP.
Monitored email accounts regularly and responded appropriately within established timeframes.
Sorted incoming mail for distribution to appropriate personnel.
Supported senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Education
Associate of Applied Science - Unmanned Aerial Vehicle
Cochise College
Douglas, AZ
05-2023
Skills
Attention to detail
Problem solving
Effective communication
Customer service
Time management capabilities
Critical thinking
Timeline
Aerostat Operator
TCOM LP
01.2024 - 03.2025
Personnel Security Specialist
Army And Air Force Exchange Service AAFEES
09.2022 - 09.2023
Financial Associate
Fidelity Investments
02.2022 - 09.2022
Unmanned Aerial Vehicle Operator
Textron Systems
11.2018 - 07.2021
Secretary
National Archives And Records Administration
01.2017 - 03.2018
Unmanned Aerial Vehicle Operator
Army National Guard OK
01.2013 - 10.2016
Administrative Officer
Army Reserve
06.2008 - 12.2012
Associate of Applied Science - Unmanned Aerial Vehicle