Accomplished Bilingual Educator and Corporate Digital Producer with a BFA in Musical Theatre. Serve as the global on-camera face and strategic leader for Chalkie's teacher education program. Leverage data-driven K-12 instructional delivery and 8 years in Agile media production to develop and scale impactful learning communities for educators.
Overview
1
1
Certification
11
11
years of professional experience
Work History
World Langauges Educator
Raymore-Peculiar East Middle School
Raymore, MO
08.2024 - Current
Design and deliver Spanish and Cultures and Languages instruction for approximately 160 middle school students, connecting language skills with cultural understanding through standards-aligned lessons and multimedia activities.
Use Chalkie AI to streamline lesson preparation and develop instructional resources, adapting materials to learning goals and student needs.
Make learning expectations clear through explicit learning targets and success criteria, an approach recognized as a “powerful instructional move” in a recent administrator observation.
Use assessments and student discussions to identify gaps in understanding and guide instructional adjustments and additional support.
Establish consistent routines and a welcoming classroom environment; administrator observations noted student comfort and smooth transitions between activities.
Keep families and school leaders informed about student progress and learning needs through regular communication and reporting.
Digital Producer
Andrews McMeel Universal
Kansas City, MO
10.2019 - 04.2024
Produced digital content for publishing and comics platforms, coordinating editorial, design, and development work to deliver engaging content across web channels.
Translated customer feedback into requirements for new features, giving creative and technical teams a clear basis for addressing user needs.
Created wireframes, prototypes, and user flows that made proposed digital experiences tangible and guided design and development decisions.
Led sprint planning, project check-ins, and stakeholder communication to keep delivery on track and help teams address risks and competing priorities.
Guided legacy system modernization and digital asset management implementation, improving content accuracy and strengthening the processes used to organize and manage digital assets.
Account Manager, Latin America Client Strategy
SMG - Service Management Group
Kansas City, MO
12.2015 - 09.2019
Managed multimillion-dollar customer and employee experience programs across international markets, coordinating scope, strategy, and financials to meet client priorities.
Delivered product training and guided clients through SMG tools and program changes, helping them understand and apply the company’s services.
Turned customer and employee feedback into executive dashboards and practical recommendations that informed client roadmaps and supported contract renewals.
Expanded experience initiatives across franchise networks, supporting adoption and consistent implementation across global markets
Strengthened client relationships through responsive communication and timely problem-solving, supporting retention and ongoing program delivery.
Trained and mentored account managers and analysts to connect data with client goals and deliver useful, actionable recommendations.
Education
Master of Arts - Teaching
University of Central Missouri
05-2028
Bachelor of Arts - Spanish Language and Literature
University of Missouri-Kansas City
05-2012
Bachelor of Fine Arts - Musical Theatre
Missouri State University
12-2010
Skills
On-camera presentation & public speaking
Webinar facilitation & customer training
Instructional design & educational technology
Scriptwriting & engaging storytelling
Community engagement & stakeholder relations
Written communication & content development
Customer experience & data analysis
Project management & event coordination
At a Glance
Bilingual Educator | Digital Producer | Client Training & Engagement | Program Management | Experience Strategy
Languages
English (Native), Spanish (Fluent/Advanced Proficiency)
Accomplishments
Pioneered Chalkie AI Workflows: Streamlined middle school administrative and documentation workflows using Chalkie AI, successfully reducing recurring prep time by 20+ hours per week.
Led CX and EX Program Delivery and Measurement
Improved student engagement by 30% through innovative, culturally responsive programs.
Achieved 99.5% program delivery rate on global CX and EX initiatives for Fortune 500 clients resulting in significant gains in retention and satisfaction
Increased enterprise content accuracy by 40% via legacy system modernization initiatives.
Courses
Fundamentals of Teaching and Learning, Educational Research, Classroom Discipline and Motivation, Advanced Assessment and Motivation, Teaching Culturally and Linguistically Diverse Students, and Advanced Education of the Exceptional Child
Certification
Spanish K-12 (Provisional), DESE 2026
Timeline
World Langauges Educator
Raymore-Peculiar East Middle School
08.2024 - Current
Digital Producer
Andrews McMeel Universal
10.2019 - 04.2024
Account Manager, Latin America Client Strategy
SMG - Service Management Group
12.2015 - 09.2019
Master of Arts - Teaching
University of Central Missouri
Bachelor of Arts - Spanish Language and Literature
Real World Academy Scholar at Newark Collegiate Freshman Institute - Real World AcademyReal World Academy Scholar at Newark Collegiate Freshman Institute - Real World Academy