Jared Womack
Oldsmar
Summary
Dynamic Technology and Information Services leader proficient in aligning cybersecurity and enterprise strategies with organizational objectives. Drives impactful technology initiatives, enhancing operational efficiency and customer satisfaction while advising executive leadership on risk management, compliance, and emerging technology opportunities.
Overview
23
23
years of professional experience
Work History
Associate Vice President, Information Services
NetWolves Network Services
Tampa
01.2010 - Current
- Provide executive leadership and strategic direction across Information Services, including cybersecurity, compliance, enterprise systems, data and analytics, infrastructure strategy, AI, automation, emerging technology, customer-facing technical services, sales engineering, and product and service research.
- Serve as a cross-functional technology leader connecting executive strategy, operational execution, customer requirements, technical architecture, security, data, and business performance.
- Lead Information Services strategy in alignment with company objectives, operational priorities, customer requirements, risk tolerance, and growth plans.
- Advise executive leadership on technology investments, cybersecurity exposure, compliance requirements, operational risk, system scalability, vendor strategy, and emerging technology.
- Translate complex technical conditions into clear business impact, financial considerations, customer implications, regulatory exposure, and executive decisions.
- Develop roadmaps, priorities, governance models, accountability structures, and performance measures for major technology and operational initiatives.
- Coordinate across executive leadership, finance, sales, operations, engineering, security, support, vendors, auditors, and customers.
- Provide leadership during high-impact incidents, operational disruptions, cybersecurity events, and customer escalations.
- Maintain executive oversight while remaining capable of engaging directly in architecture reviews, investigations, technical analysis, data validation, and problem resolution.
Manager, Business Analytics
NetWolves Network Services
Tampa
01.2018 - 01.2021
- Established and led the company’s business intelligence, analytics, reporting, and data-governance capabilities.
- Developed the business analytics strategy and roadmap.
- Built executive, operational, customer, sales, financial, and service-performance dashboards.
- Integrated data from multiple business and operational platforms to create more complete and reliable reporting.
- Established reporting standards, data definitions, governance practices, and quality-control processes.
- Reduced dependency on manually assembled reports through automation and repeatable data processes.
- Worked directly with executive leadership and department managers to define KPIs and decision-support requirements.
- Used analytics to support service improvement, operational planning, customer communication, and financial management.
Manager, Corporate IT
NetWolves Network Services
Tampa
01.2013 - 01.2018
- Led corporate IT operations, cybersecurity programs, governance, infrastructure, enterprise applications, vendor relationships, and end-user technology services.
- Managed enterprise infrastructure, systems, applications, security controls, support processes, and technology vendors.
- Developed and implemented IT policies, standards, governance, and change-management processes.
- Strengthened cybersecurity capabilities, identity and access controls, endpoint protection, backup, monitoring, and incident response.
- Worked with departments to evaluate requirements, select platforms, improve workflows, and support business growth.
- Managed technical teams and coordinated priorities across infrastructure, systems, support, security, and business applications.
- Participated in customer and sales discussions requiring enterprise IT, infrastructure, security, or architecture expertise.
Manager, Systems Engineering
NetWolves Network Services
Tampa
01.2010 - 01.2013
- Managed systems engineering functions supporting growth, service delivery, infrastructure reliability, technical standards, architecture, and operational scalability.
- Led engineers responsible for systems, infrastructure, monitoring, platforms, and technical implementation.
- Developed technical standards, architecture practices, documentation, escalation procedures, and lifecycle plans.
- Improved infrastructure stability, capacity, monitoring, and operational consistency.
- Supported complex customer implementations and customized technical requirements.
- Participated in sales engineering, solution validation, architecture reviews, and technical discovery when needed.
- Coordinated with network operations, support, engineering, sales, vendors, and customer teams.
- Reviewed configurations, designs, implementation plans, and technical risks.
- Mentored technical staff and helped develop future managers and senior engineers.
Network Engineer
PricewaterhouseCoopers LLP
01.2009 - 01.2010
- Supported large-scale enterprise network environments in a complex, highly available professional-services organization.
- Supported enterprise network infrastructure, connectivity, routing, switching, monitoring, troubleshooting, and change implementation.
- Investigated network performance, availability, capacity, and service-impacting issues.
- Coordinated technical activities across infrastructure teams, support functions, vendors, and business stakeholders.
- Participated in architecture reviews, implementation planning, incident response, and technical documentation.
- Supported the reliability and performance of critical enterprise services.
- Communicated technical findings and service impact to technical and management audiences.
Network Operations Center Team Lead / Coordinator
PricewaterhouseCoopers LLP
01.2004 - 01.2009
- Led and coordinated network monitoring, event response, incident escalation, operational communication, and service-restoration activities.
- Monitored large-scale enterprise network and infrastructure environments.
- Coordinated response to outages, performance degradation, and service-impacting incidents.
- Led escalations involving engineering teams, vendors, service providers, management, and affected business groups.
- Helped establish operating procedures, shift practices, documentation, escalation criteria, and communication standards.
- Supported team development, workload coordination, incident ownership, and service continuity.
- Developed a strong foundation in customer impact, urgency, accountability, and operational discipline.
- Progressed from operational responsibilities into team leadership and engineering.
Telecommunications / Information Technology Operations
Verizon
01.2003 - 01.2004
- Began professional information technology career supporting telecommunications, network services, and operational service delivery.
- Developed foundational experience in telecommunications, connectivity, service operations, customer support, and technical problem-solving.
- Gained early exposure to large-scale service environments and the importance of reliability, documentation, escalation, and customer communication.
- Built the operational and technical foundation that led to subsequent roles in network operations, engineering, systems leadership, and executive technology management.
Director, Information Services
NetWolves Network Services
Tampa
01.2021
- Led IT strategy, cybersecurity, compliance, enterprise systems, infrastructure modernization, analytics, and cross-functional technology programs.
- Developed and executed technology roadmaps supporting company operations, customer services, security, and growth.
- Led cybersecurity, compliance, business-continuity, and enterprise-risk initiatives.
- Directed enterprise system modernization, integration, governance, and operational improvement.
- Coordinated technology priorities across executive leadership, finance, sales, operations, engineering, and customer-facing teams to align initiatives with business objectives.
- Strengthened governance around change management, access, incident response, lifecycle management, and audit evidence to enhance compliance and risk management.
- Expanded executive reporting, operational dashboards, and analytics capabilities.
Skills
- Cybersecurity
- Security strategy
- Incident response
- Vulnerability management
- Identity and access
- Security architecture
- Firewall governance
- Remote access
- Security monitoring
- Endpoint protection
- Third-party risk
- Security awareness
- Risk transfer strategies
- Customer security assessments
- Incident communication
- Compliance governance
- SOC 2
- PCI DSS
- HIPAA-related controls
- NIST frameworks
- Risk assessments
- Policy development
- Audit evidence
- Access reviews
- Change management
- Control ownership
- Operational resilience
- Disaster recovery
- Customer due diligence
- Infrastructure architecture
- Enterprise networking
- WAN connectivity
- SD-WAN
- Firewalls
- Data-center infrastructure
- Cloud connectivity
- Virtualization
- High availability
- Capacity planning
- Architecture reviews
- Lifecycle management
- Data and Analytics
- Business intelligence
- Executive dashboards
- Operational reporting
- Customer reporting
- KPI development
- Data governance
- Data quality
- Reporting automation
- Trend analysis
- Anomaly detection
- Decision support
- Service-performance analytics
- AI and Emerging Technology
- Artificial intelligence
- Workflow automation
- Predictive analytics
- Network automation
- Security automation
- Observability
- Edge technology
- Virtual appliances
- Vendor evaluation
- Proofs of concept
- Technology strategy
- Service development
- Leadership and Business
- Executive strategy
- Budget management
- Vendor management
- Program leadership
- Organizational development
- Manager coaching
- Cross-functional leadership
- Product strategy
- Risk management
- Crisis management
- Process improvement
Selected Executive Achievements
- Progressed through technical, operational, managerial, director, and executive leadership roles while developing a comprehensive understanding of NetWolves’ business, customers, systems, services, and operating model.
- Maintained consistent technology budget adherence while expanding enterprise capabilities, strengthening security, modernizing systems, and supporting organizational growth.
- Developed and matured cybersecurity, risk-management, and compliance programs supporting SOC 2, PCI DSS, HIPAA-related obligations, NIST-aligned practices, customer requirements, and audit readiness.
- Improved system stability and reduced operational risk through stronger governance, architecture oversight, monitoring, change management, incident response, and lifecycle management.
- Led the development of business intelligence, executive reporting, operational dashboards, and analytics capabilities supporting data-driven decision-making across the organization.
- Introduced automation and AI-supported reporting and analysis to reduce repetitive work, improve consistency, accelerate decision-making, and increase operational efficiency.
- Supported complex sales opportunities through sales engineering, discovery, architecture design, RFP positioning, security and compliance responses, customer presentations, and solution validation.
- Developed and supported professional services offerings involving cybersecurity assessments, technology reviews, infrastructure assessments, architecture, monitoring, compliance readiness, and strategic roadmaps.
- Designed and supported customized monitoring solutions for complex customer environments, including network, circuit, device, interface, application, infrastructure, and service-performance visibility.
- Established credibility with customer executives and technical leaders by translating complex technology and cybersecurity issues into clear business impact, risk, priorities, and recommended actions.
- Evaluated new products, services, vendors, platforms, and emerging technologies to identify opportunities for operational improvement, competitive differentiation, new services, and revenue growth.
- Led or supported executive response to significant cybersecurity, infrastructure, availability, and customer-impacting events.
Customer Facing And Professional Services Experience
- Executive customer communication
- Strategic account support
- Technical discovery
- Sales engineering
- RFP and RFI responses
- Customer presentations
- Solution architecture
- Network architecture
- Security architecture
- Infrastructure reviews
- Cybersecurity assessments
- Technology assessments
- Monitoring assessments
- Professional services scoping
- Compliance-readiness reviews
- Service-performance reviews
- Technology roadmaps
- Vendor evaluations
- Proof-of-concept support
- Incident and escalation communication
- Executive business reviews
Technical And Business Capabilities
Security strategy, Incident response, Vulnerability management, Identity and access, Security architecture, Firewall governance, Remote access, Security monitoring, Endpoint protection, Third-party risk, Security awareness, Cyberinsurance support, Customer security assessments, Executive incident communication, SOC 2, PCI DSS, HIPAA-related controls, NIST frameworks, Risk assessments, Policy development, Audit evidence, Access reviews, Change management, Control ownership, Business continuity, Disaster recovery, Customer due diligence, Enterprise networking, WAN and internet connectivity, SD-WAN, Firewalls, Data-center infrastructure, Cloud connectivity, Virtualization, Storage, Backup and recovery, High availability, Capacity planning, Infrastructure monitoring, Architecture reviews, Lifecycle management, Business intelligence, Executive dashboards, Operational reporting, Customer reporting, KPI development, Data governance, Data quality, Reporting automation, Trend analysis, Anomaly detection, Decision support, Service-performance analytics, Artificial intelligence, Workflow automation, Predictive analytics, Network automation, Security automation, Observability, Edge technology, Virtual appliances, Product research, Vendor evaluation, Proofs of concept, Technology strategy, Service development, Executive strategy, Budget management, Vendor management, Program leadership, Organizational development, Manager coaching, Cross-functional leadership, Sales support, Customer engagement, Product and service strategy, Risk management, Crisis leadership, Business process improvement
Additional Executive Value
- More than two decades of experience spanning operational, technical, managerial, customer-facing, and executive responsibilities.
- Deep institutional knowledge of NetWolves’ business model, technology environment, customers, systems, service delivery, risks, and opportunities.
- Ability to move effectively between executive strategy, program leadership, management oversight, customer engagement, and direct technical execution.
- Strong understanding of how technology decisions affect revenue, customers, risk, cost, employee productivity, compliance, and long-term scalability.
- Experienced in leading through ambiguity, incidents, organizational change, evolving customer requirements, and emerging technology.
- Comfortable representing the organization with executive leaders, customers, auditors, vendors, insurers, law enforcement, and technical stakeholders.
Executive Leadership Areas
- Information Services Strategy
- Cybersecurity and Enterprise Risk
- IT Governance and Compliance
- SOC 2, PCI DSS, HIPAA, and NIST
- Enterprise Systems and Application Strategy
- Data, Analytics, and Business Intelligence
- Artificial Intelligence and Automation
- Emerging Technology Evaluation
- Product and Service Research
- Sales Engineering
- RFP and RFI Strategy
- Customer Solution Architecture
- Professional Services Development
- Executive Customer Engagement
- Network and Security Architecture
- Infrastructure and Cloud Strategy
- Monitoring and Observability
- Business Continuity and Disaster Recovery
- Vendor and Contract Management
- Budget and Financial Management
- Program and Project Leadership
- Organizational Development
- Change Management
- Incident and Crisis Leadership
Executive Profile - Summary
Technology and Information Services executive with more than 20 years of progressive experience across telecommunications, network operations, engineering, enterprise IT, cybersecurity, compliance, business analytics, sales engineering, customer solution development, and executive leadership. Proven ability to lead complex technology environments while connecting technical strategy to measurable business and customer outcomes. Experienced in developing and scaling enterprise systems, cybersecurity programs, compliance frameworks, data and analytics platforms, operational processes, customer-facing technical services, and emerging technology initiatives. Combines executive-level leadership with deep technical and operational experience. Able to communicate effectively with boards, executive teams, customers, auditors, sales organizations, managers, engineers, analysts, and frontline technical staff. Recognized for translating complex technology, cybersecurity, infrastructure, and operational issues into clear business risks, investment decisions, and executable plans. Brings a broad enterprise perspective spanning strategy, governance, architecture, operations, customer delivery, revenue support, and hands-on technical engagement.
Timeline
Director, Information Services
NetWolves Network Services
01.2021
Manager, Business Analytics
NetWolves Network Services
01.2018 - 01.2021
Manager, Corporate IT
NetWolves Network Services
01.2013 - 01.2018
Associate Vice President, Information Services
NetWolves Network Services
01.2010 - Current
Manager, Systems Engineering
NetWolves Network Services
01.2010 - 01.2013
Network Engineer
PricewaterhouseCoopers LLP
01.2009 - 01.2010
Network Operations Center Team Lead / Coordinator
PricewaterhouseCoopers LLP
01.2004 - 01.2009
Telecommunications / Information Technology Operations
Verizon
01.2003 - 01.2004