Kasey Stump
Saranac
Summary
Leader with extensive experience in information systems, software operations, and project management. Skilled in stakeholder engagement and cross-functional collaboration, driving day to day software operations and technology solutions that improve service delivery and operational efficiency.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Vice President of Information Systems
Optimal Care
Grand Rapids
03.2019 - Current
- Led strategic development of both software and information systems to enhance operational efficiency.
- Managed cross-functional teams to implement software and technology solutions across departments.
- Established data governance policies ensuring compliance and enhancing security standards.
- Identified opportunities for process improvement within the organization's IT infrastructure.
- Established policies and procedures related to computer usage, access control, security protocols.
- Negotiated software vendor contracts to secure cost-effective purchasing agreements.
- Developed and implemented a comprehensive information security policy to protect sensitive data.
- Collaborated with other departments to develop and implement new software initiatives that improved productivity.
- Coordinated efforts among internal teams and external contractors to streamline project execution.
- Managed user account and helpdesk systems.
- Provided company users with tech support for both Operational and IT problems and account maintenance.
- Recruited, trained and supervised department staff.
- Controlled operational IT/software budget and expenditures within both department's parameters.
Corporate Manager of Operations
Great Lakes Caring/Elara Caring
Jackson
02.1998 - 2019
- Led a team of corporate professionals to achieve project objectives and maintain operational continuity.
- Implemented process improvements, resulting in an increase in operational efficiency.
- Analyzed operational data to identify areas for process improvement and efficiency gains.
- Managed daily operations to ensure efficient service delivery in healthcare settings.
- Coordinated with other departments to ensure smooth operations across the organization.
- Coordinated training programs for staff to improve team skills and collaboration.
- Facilitated interdepartmental communication to streamline workflows and enhance information sharing.
- Recruited and hired qualified candidates to fill open positions.
Education
BBA - Business Administration And Management
Baker College
Flint, MI01-2019
High School Diploma -
Vandercook Lake High School
Jackson, MI05-1996
Skills
- Cybersecurity
- Information security
- IT risk management
- Data management
- Data analytics
- IT infrastructure
- Infrastructure management
- Technology evaluation
- Software negotiation
- IT governance
- Project management
- Stakeholder engagement
- Cross-functional collaboration
- Customer relationship management
- Technical support oversight
- IT asset management
- Mobile technologies
- Information confidentiality
- Strategic planning
- Software oversight including Maintenance & repair
- New software investigation, planning, and implementation
Certification
- HomeCare HomeBase Certified Assessment Builder
- Homecare HomeBase Certified Pathway Builder
- Homecare HomeBase Certified Analytics Builder
Timeline
Vice President of Information Systems
Optimal Care
03.2019 - Current
Corporate Manager of Operations
Great Lakes Caring/Elara Caring
02.1998 - 2019
BBA - Business Administration And Management
Baker College
High School Diploma -
Vandercook Lake High School