Jareidis Escalera

Utilize forklift to transport product from receiving dock doors to put away in warehouse racking.

Also utilized forklift to relocate goods from warehouse shelving to shipping preparation areas.

Determined the necessity of quick repairs or product removal before store dispatch.

• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Coached team members in techniques necessary to complete job tasks.
• Worked different stations to provide optimal coverage and meet production goals.

• Operated in the Outbound Command Center, allocated and printed orders for pickers.
• Systematically loaded shipments and generated BOL's for completed trailers.
• Audited picked orders and completed trailers prior to departure to ensure accuracy.
• Licensed to operate pacer(rc) and reach, loaded and moved material to and from storage and production areas.
• Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.

• Assisted in resolving issues encountered by team members during product receiving processes in the warehouse.
• Investigated and addressed problems related to cage carts and pallets in the Put Problem Solve Area.
• Created CSC or Loop tickets, and contacted vendors via email to resolve product or shipment issues.
• Trained as a backup Operations Coordinator for Outbound.
• Developed daily batch strategies for scheduled store deliveries to optimize warehouse workflow.
• Created BOL's for DC Salvage and UDC trailers. Located and processed recalled items to ensure proper removal from inventory.

• Effectively packed customer orders in a timely manner while also maintaining the quality of each package.
• Maintained a clean work area and stocked station at the start and end of every shift.
• Also worked as a backup Problem Solver for the singles pack department. Identify damaged products and delegated to associates in damage land.

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
• Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
• Established trust with clients by maintaining confidentiality and protecting sensitive financial information.

• Provided exceptional customer service, resolving client concerns quickly and professionally while maintaining composure in stressful situations.
• Assist customers with inquiries and complaints, train new employees, ensure proper opening/ closing functions are completed.
• Assisted GEA's (guest experience associates) with duties at front desk.

• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Occasionally helped hostess or food runners when needed, cash out employees at the end of shifts, and prepare drops for restaurant.
• Provided a welcoming environment, helped prepare beverages for customers, ring in orders and make recommendations.

• Promoted to supervisor after 3 months at Harrah's casino.
• Instructed employees on proper cleaning and sanitation of equipment and surfaces.
• Ran the floor during shift, managed money in cash drawers and safe, assisted new baristas with training and assisted customers with complaints.