Jarek Schmittou
San Antonio,TX
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences. Experienced customer service assistant with proven track record driving high customer satisfaction and creating positive customer experiences. Proficient in using various customer service software programs and offers strong knowledge of customer service best practices. Highly organized, reliable and attentive to customer needs.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
H-E-B
03.2023 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Make sure everyone gets what needs to be done
- Gets the job done of what people might not want to do to help out our team and get all difficult, hard, and dreadful task done example pushing carts outside
- Perform really well in fast paced environments and established in different working environments
Human Society Volunteer
Humane Society
10.2022 - Current
- Skilled at working independently and collaboratively in team environments.
- Self-motivated, with strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Churchill Hs
San Antonio, TX05.2023
Skills
- Livechat Messaging
- Inventory Control
- Customer Buying Habits
- Google Sheets
- Speaking Clearly
- Works well in fast paced environment
- Does what needs to be done
- Good with responding to help
- Ask when help is needed
- Technology skills
- Speaking Clearly
- Complaint resolution
- Service standard compliance
- Receiving support
Extra. circular activity
- Basketball team captain
- PALS
- 106.7 GPA
- Summa cum lade
Timeline
Customer Service Associate
H-E-B
03.2023 - Current
Human Society Volunteer
Humane Society
10.2022 - Current
High School Diploma -
Churchill Hs