Jarely Cisneros
Boone,IA
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Overview
8
8
years of professional experience
2021
2021
years of post-secondary education
Work History
Receptionist
Boone County Family Medicine
Boone, IA
11.2023 - Current
- Greet patients warmly and manage front desk operations efficiently.
- Schedule appointments and coordinate patient flow for smooth operations.
- Making sure reception area feels welcoming and clean.
- Collaborated with medical staff to ensure timely communication with patients.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Create “Good Faith Estimates” for our self pay patients and explain and make sure they understand our estimate process.
- Mark “no shows” and mail our patients letter, kindly reiterating our policy.
- Process insurance and verify eligibility with patients scheduled within the month.
- Handled incoming calls and directed inquiries to appropriate staff members.
Technician
Eye Care Associates
Perry, Iowa
01.2021 - 10.2023
- Assisted patients with eye examinations and vision tests.
- Operated and maintained optical equipment for accurate diagnostics.
- Educated patients on lens care and contact lens usage.
- Trained new staff on clinic procedures and equipment use.
- Take phone calls and schedule patients as needed and/or make their follow up appointments
- Check in and check out patients
- Make sure room cleaned between patients.
- Order glasses for our patients
Daily Business Owner in Toys Department
Super Target
Urbandale, Iowa
08.2017 - 10.2020
- Trained staff on customer service and product knowledge.
- Oversaw inventory management, including stock replenishment and organization.
- Implemented visual merchandising strategies to enhance product displays.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
Education
Perry High School
Perry, IowaSkills
- Bilingual - Spanish/English
- Team work
- Leadership Skills
- Organization
- Communication
- Front desk operations
- Appointment scheduling
- Insurance verification
Timeline
Receptionist
Boone County Family Medicine
11.2023 - Current
Technician
Eye Care Associates
01.2021 - 10.2023
Daily Business Owner in Toys Department
Super Target
08.2017 - 10.2020
Perry High School