Jaremy Bill
Cloverdale
Summary
Adept at fostering teamwork and enhancing workplace safety, I significantly contributed to River Rock Casino's operational excellence. My proficiency in cash handling and commitment to integrity were pivotal in streamlining processes and improving efficiency. Demonstrating strong work ethic and collaboration, I played a key role in achieving departmental goals and maintaining high standards of professionalism.
Overview
22
22
years of professional experience
Work History
Soft Count Team Member
River Rock Casino
10.2019 - Current
- Assisted in the training of new staff members, fostering a positive and supportive work environment.
- Improved workflow efficiency by organizing workspace efficiently and keeping necessary tools readily available at all times.
- Contributed to achieving department goals by maintaining a strong work ethic and commitment to excellence in all tasks performed.
- Performed regular audits on soft count processes, ensuring accuracy and adherence to internal controls.
- Implemented safety protocols during cash handling procedures, minimizing potential hazards and accidents.
- Identified discrepancies in financial reports, promptly reporting issues to management for resolution.
- Executed daily responsibilities diligently while adhering to strict regulatory guidelines set forth by gaming authorities.
- Ensured secure handling of large amounts of cash, minimizing risk of theft or misplacement.
- Streamlined the sorting process for various denominations, improving overall team productivity.
- Communicated effectively with supervisors regarding any discrepancies or issues encountered during the soft count process.
- Assisted management in identifying areas for improvement within the soft count department''s operations, contributing to continuous growth efforts.
- Maintained accurate records of soft count activities, ensuring proper documentation and compliance with regulations.
- Fostered a positive working relationship with coworkers through teamwork and open communication channels.
- Collaborated with other team members to consistently meet deadlines and maintain high-quality work standards.
- Demonstrated professionalism while interacting with casino personnel across departments during transfer of funds.
- Provided reliable support as a Soft Count Team Member, contributing significantly towards successful completion of monthly revenue audits.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
- Counted cash and casino chips to accurately reconcile transaction reports.
- Oversaw casino floor activity to foster efficient service and maintain guest safety.
Head Cook
Windsor Bowling
03.2013 - 08.2019
- Placed orders to restock items before supplies ran out.
- Maintained high standards of cleanliness and sanitation in the kitchen, meeting or exceeding health department requirements.
- Inspected freezer and refrigerator daily to check and maintain proper temperatures.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Efficiently handled high-volume service periods without sacrificing quality or consistency in food preparation.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
- Adhered to strict dietary restrictions when creating customized meal options for guests with allergies or preferences.
- Created visually appealing plate presentations to enhance the overall dining experience for guests.
- Successfully managed special events catering, coordinating with clients to develop custom menus tailored to specific needs.
- Established strong vendor relationships resulting in reliable deliveries of top-quality ingredients at competitive prices.
- Increased efficiency in kitchen, introducing pre-prep system that sped up meal preparation times.
- Fostered collaborative kitchen environment, encouraging creativity and input from all staff members on menu development.
- Conducted inventory management to minimize waste, ensuring optimal stock levels were maintained for all kitchen essentials.
- Designed special menus for events, accommodating dietary restrictions and preferences, which led to increase in event bookings.
- Evaluated employee performance regularly, providing constructive feedback for improvement.
Janitor
Epicenter
05.2017 - 08.2017
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
- Kept building spaces premises clean inside and outside.
- Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Night Clerk
Shell Gas Station
11.2012 - 03.2013
- Updated reservations systems accurately throughout the night shift, ensuring all changes were correctly reflected across platforms used by other departments within the hotel property.
- Enhanced guest satisfaction by promptly addressing and resolving inquiries and concerns during overnight shifts.
- Supported overall hotel operations through effective collaboration with housekeeping, maintenance, and management teams as needed during overnight hours.
- Streamlined the check-in process for late arrivals, ensuring a smooth and efficient experience.
- Restocked nightly deliveries and entered purchase requests.
- Expedited the morning shift transition by effectively communicating any outstanding issues or notes from the night shift to daytime staff.
- Ensured timely completion of nightly audit tasks while maintaining accuracy in financial reporting procedures.
Projectionist
Clover Cinemas
02.2003 - 07.2011
- Performed scheduled prevention maintenance and emergency repairs to keep projection systems in good working order.
- Interacted with public and internal customers to answers questions and complete ticket and concessions sales and cleaning duties.
- Watched presentation to focus on show quality, technical difficulties, projector light level and film threading.
- Set up and operated cinema system for public screenings and lectures and executed necessary adjustments for format and aspect ratio changes.
- Maintained a clean and safe projection booth, adhering to safety regulations and industry best practices.
- Reduced downtime between screenings by efficiently changing reels and performing routine projector maintenance.
- Stayed current on industry trends through participation in workshops or conferences focused on projection techniques or advancements in technology.
- Increased customer satisfaction through diligent attention to audio quality and volume control during screenings.
- Assisted customers with inquiries regarding showtimes, ratings, or other information related to the movie-going experience.
- Improved overall theater efficiency through regular communication with colleagues about scheduling changes or equipment updates.
- Promoted a positive work environment by sharing knowledge with coworkers on best practices for successful projectionist performance.
Education
GED -
CHS
Cloverdale05-2005
Skills
- Strong work ethic
- Efficient multitasking
- Workplace safety
- Professionalism and integrity
- Cash handling expertise
- Currency recognition
- Integrity and honesty
- Cashier experience
- Casino operations
- Teamwork
- Teamwork and collaboration
- Customer service
- Time management
Timeline
Soft Count Team Member
River Rock Casino
10.2019 - Current
Janitor
Epicenter
05.2017 - 08.2017
Head Cook
Windsor Bowling
03.2013 - 08.2019
Night Clerk
Shell Gas Station
11.2012 - 03.2013
Projectionist
Clover Cinemas
02.2003 - 07.2011
GED -
CHS
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