Jaren Copeland
Douglasville,GA
Summary
A healthcare provider with extensive leadership experience, holding a Master's in Healthcare Administration (2025) and a Bachelor's in Health Science. Demonstrating a track record of delivering high-quality patient care, I am dedicated to driving organizational success and improving patient outcomes through effective management strategies and strategic planning. Passionate about leadership and management, I consistently seek opportunities to enhance healthcare services and contribute to the success of healthcare organizations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Youth Counselor
Youth Villages
Douglasville, GA
08.2024 - Current
- Maintained accurate documentation of progress notes, assessments, treatment plans, and incident reports for recordkeeping purposes.
- Improved youth behavior by implementing evidence-based counseling techniques and interventions.
- Upheld ethical standards by adhering to rules of confidentiality and practicing within the scope of counselor competencies.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in behavioral counseling methods.
Inpatient Mental Health Technician
Willowbrooke at Tanner Health
Villa Rica, GA
05.2021 - 08.2024
- Crisis intervention: Respond to and manage crisis situations, using appropriate techniques to de-escalate and ensure the safety of patients and staff
- Leadership and supervision: Take on a leadership role by overseeing and guiding a team of mental health technicians, providing direction, support, and mentorship to ensure smooth operations and optimal patient care conducting interviews
- Training and mentoring: Serve as a preceptor, providing training and mentoring to new mental health technicians, helping them develop their skills, understand protocols, and integrate into the team
- Implementing treatment plans: Collaborate with healthcare professionals to implement individualized treatment plans for patients, which may include therapy sessions, medication administration, and behavioral interventions
Student Engagement Specialist
Georgia Gwinnett College
Lawrenceville, GA
09.2016 - 12.2018
- Aid and accurate information to GGC students, faculty, staff, and guests
- Assist with daily SISC tasks, including answering phone calls in a professional manner, collecting mail, filing, scheduling, etc
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
Education
Master’s - Health Care Administration
Clayton State University
Clayton County, GA07-2025
Bachelor of Science - Health Science
Clayton State University
Clayton County, GA07.2021
Skills
- Professional boundaries
- Positive reinforcement
- Substance abuse awareness
- Social skills training
- Therapeutic communication
- Clinical documentation
- Interdisciplinary collaboration
- Problem-solving abilities
- Multitasking
- Time management
- Heartsaver first aid CPR AED
- Nonviolent crisis intervention
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issues through consumer testing.
- Supervised a team of 5+ staff members.
Certification
- CPR, First Aid and AED Certified, 12/01/16, Present
- A/V Certified, 09/01/16, Present
- Safety Crisis Intervention of Patients and Professionals, 05/01/21, Present
Timeline
Behavioral Youth Counselor
Youth Villages
08.2024 - Current
Inpatient Mental Health Technician
Willowbrooke at Tanner Health
05.2021 - 08.2024
Student Engagement Specialist
Georgia Gwinnett College
09.2016 - 12.2018
Master’s - Health Care Administration
Clayton State University
Bachelor of Science - Health Science
Clayton State University