Jaren Copeland
Douglasville,GA
Summary
A healthcare provider with extensive leadership experience, holding a Master's in Healthcare Administration (2025) and a Bachelor's in Health Science. Demonstrating a track record of delivering high-quality patient care, I am dedicated to driving organizational success and improving patient outcomes through effective management strategies and strategic planning. Passionate about leadership and management, I consistently seek opportunities to enhance healthcare services and contribute to the success of healthcare organizations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Behavioral Youth Counselor
Youth Villages
08.2024 - Current
- Maintained accurate documentation of progress notes, assessments, treatment plans, and incident reports for recordkeeping purposes.
- Improved youth behavior by implementing evidence-based counseling techniques and interventions.
- Upheld ethical standards by adhering to rules of confidentiality and practicing within the scope of counselor competencies.
- Participated in ongoing professional development opportunities to stay current on industry trends and best practices in behavioral counseling methods.
Inpatient Mental Health Technician
Willowbrooke at Tanner Health
05.2021 - 08.2024
- Crisis intervention: Respond to and manage crisis situations, using appropriate techniques to de-escalate and ensure the safety of patients and staff
- Leadership and supervision: Take on a leadership role by overseeing and guiding a team of mental health technicians, providing direction, support, and mentorship to ensure smooth operations and optimal patient care conducting interviews
- Training and mentoring: Serve as a preceptor, providing training and mentoring to new mental health technicians, helping them develop their skills, understand protocols, and integrate into the team
- Implementing treatment plans: Collaborate with healthcare professionals to implement individualized treatment plans for patients, which may include therapy sessions, medication administration, and behavioral interventions
Student Engagement Specialist
Georgia Gwinnett College
09.2016 - 12.2018
- Aid and accurate information to GGC students, faculty, staff, and guests
- Assist with daily SISC tasks, including answering phone calls in a professional manner, collecting mail, filing, scheduling, etc
- Coordinated with other departments within the organization when necessary, fostering an environment of collaboration towards shared objectives related to customer success.
Education
Master’s - Health Care Administration
Clayton State University
Clayton County, GA07-2025
Bachelor of Science - Health Science
Clayton State University
Clayton County, GA07.2021
Skills
- Professional boundaries
- Positive reinforcement
- Substance abuse awareness
- Social skills training
- Therapeutic communication
- Clinical documentation
- Interdisciplinary collaboration
- Problem-solving abilities
- Multitasking
- Time management
- Heartsaver first aid CPR AED
- Nonviolent crisis intervention
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issues through consumer testing.
- Supervised a team of 5+ staff members.
Certification
- CPR, First Aid and AED Certified, 12/01/16, Present
- A/V Certified, 09/01/16, Present
- Safety Crisis Intervention of Patients and Professionals, 05/01/21, Present
Timeline
Behavioral Youth Counselor
Youth Villages
08.2024 - Current
Inpatient Mental Health Technician
Willowbrooke at Tanner Health
05.2021 - 08.2024
Student Engagement Specialist
Georgia Gwinnett College
09.2016 - 12.2018
- CPR, First Aid and AED Certified, 12/01/16, Present
- A/V Certified, 09/01/16, Present
- Safety Crisis Intervention of Patients and Professionals, 05/01/21, Present
Master’s - Health Care Administration
Clayton State University
Bachelor of Science - Health Science
Clayton State University
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