Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Hobbies and Interests
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Jaren Sanders

St. George,UT

Summary

Dynamic and multilingual Flight Attendant with a proven track record in delivering exceptional customer service and fostering positive relationships. Recognized for maintaining composure in high-pressure situations while providing a friendly and personable experience to all passengers. Committed to contributing to a team-driven environment, bringing energy and dedication to every interaction. Known for a welcoming attitude that enhances the overall travel experience, ensuring each journey is memorable and enjoyable.

Overview

16
16
years of professional experience
1
1
Certification

Work History

General Manager

Zion International Programs
11.2021 - Current
  • Coordinated seamless delivery of international tours and foreign exchange services, ensuring smooth client experiences by managing logistics, schedules, and communications across all departments.
  • Built and maintained long-term relationships with clients, travel partners, and vendors, providing personalized service and solutions that fostered trust, repeat business, and high client satisfaction rates.
  • Led and motivated a diverse team of staff, facilitating professional development, open communication, and a collaborative work environment to achieve company goals and deliver exceptional customer service.

Plant Technician

Proctor and Gamble
08.2020 - 10.2021
  • Maintained and operated complex machinery in a high-volume paper manufacturing environment, ensuring optimal performance and minimal downtime through regular inspections and troubleshooting of plant equipment.
  • Implemented safety and quality control protocols, monitoring production processes to meet industry standards, reducing workplace hazards, and ensuring consistent paper product quality at every stage of production.
  • Collaborated with cross-functional teams to perform routine maintenance, address technical issues, and support production goals.

Flight Leader/ Attendant/ Translator

Delta Airlines
03.2011 - 07.2020
  • Promoted passenger and crew safety by maintaining airline and FAA regulations and regularly managed crew as flight leader.
  • Controlled flight environment by responding to disruptive passengers per FAA and federal guidelines, including drunkenness, abusive language and conflict.
  • Served customers in first class and business class on international flights and adhered to all culinary and service standards.
  • Ensured that prompt communications were distributed between the flight deck and the cabin crew, including translating between Japanese and English.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Tour Operator

Zion International Programs
10.2009 - 08.2017
  • Improved customer satisfaction by effectively resolving problems with scheduling, competing demands, and VISA issues.
  • Maintained long-term relationships with local partners including restaurants, cafes, museums and concert halls so travelers could further explore cities individually.
  • Engaged positively with patrons and staff members, displaying enthusiasm and knowledge of travel areas.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Paraprofessional

Washington County School District
08.2009 - 03.2011
  • Planned and led activities to develop students' physical and social growth.
  • Contributed to positive, educational setting by delivering measured discipline and promoting student success.
  • Assisted students in developing deeper understanding of course concepts by providing one-on-one support.

Education

Associate of Arts - General Studies

Dixie State University
Saint George, UT
01.2011

Skills

  • First Aid and CPR certification
  • Teamwork and cooperation
  • Relationship management
  • Hospitality service expertise
  • Cultural awareness
  • Bilingual communication in English and Japanese
  • Operational oversight
  • Safety Procedures

Certification

  • FACTS Aircare Training

Languages

Japanese
Professional Working

Timeline

General Manager

Zion International Programs
11.2021 - Current

Plant Technician

Proctor and Gamble
08.2020 - 10.2021

Flight Leader/ Attendant/ Translator

Delta Airlines
03.2011 - 07.2020

Tour Operator

Zion International Programs
10.2009 - 08.2017

Paraprofessional

Washington County School District
08.2009 - 03.2011

Associate of Arts - General Studies

Dixie State University

Hobbies and Interests

Hiking, Camping, Family Time, Personal fitness

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