Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level IT position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Petsmart
Retail Associate
09.2022 - 08.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Customer Service Associate
Lowes Home Improvment
10.2019 - 08.2022
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered customer telephone calls promptly to avoid on-hold wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.