Jaren Thomas
Hyattsville,MD
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level IT position. Ready to help team achieve company goals.
Overview
4
4
years of professional experience
Work History
Petsmart
Retail Associate
09.2022 - 08.2023
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Customer Service Associate
Lowes Home Improvment
10.2019 - 08.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science - Information Technology
Prince Georges Community College
Largo, MD05.2024
Skills
- Flexible and Adaptable
- Dependable and Responsible
- Analytical and Critical Thinking
- Self-Motivated
- Teamwork and Collaboration
- Organization and Time Management
Timeline
Petsmart
Retail Associate
09.2022 - 08.2023
Customer Service Associate
Lowes Home Improvment
10.2019 - 08.2022
Associate of Science - Information Technology
Prince Georges Community College
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