Jaret Clark
Folcroft,PA
Summary
Focused employee with novice to intermediate analytics knowledge, design experience and mathematics skills. Works great with technical and non-technical personnel to achieve common goals. Experienced in team training and supervision. Diligent problem-solver with resourceful approach to challenges and organized style. Leverages Army discipline, ability to research, query, and find issues or answers to manage job functions. Excellent communicator with focus on results.
Overview
15
15
years of professional experience
Work History
Advanced Technician
Comcast, Xfinity
04.2015 - Current
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluations on X1 cable boxes and XB gateways.
- Set up and performed test activities.
- Read manuals and manufacturer instructions to install and troubleshoot devices.
- Completed job reports and logs immediately following service calls.
25S SatCom Maintainer
Army National Guard DE
09.2005 - 10.2013
- Calibrated newly installed and repaired equipment according to Army Regulation needs and package plans.
- Kept detailed daily progress notes in Excel, noting reasons for issues and reporting to Unit Staff Sergeant frequently.
- Configured internet connections, routers and wireless access for devices.
- Tested existing equipment for functionality, quickly and accurately diagnosing problems to provide comprehensive solutions.
- Troubleshot and diagnosed issues in order to determine appropriate repair procedures.
Education
Bachelor of Science - Information Technology
University of Arizona Global Campus
180 South Arizona Avenue, Suite #301. Chandler, AZ05.2022
Skills
- Microsoft Excel/Power Query
- Tableau
- Python
- SQL (MySQL, MSSM))
- Problem Resolution
- Critical Thinking
- Adaptability and Flexibility
- Information Extraction
Timeline
Advanced Technician
Comcast, Xfinity
04.2015 - Current
25S SatCom Maintainer
Army National Guard DE
09.2005 - 10.2013
Bachelor of Science - Information Technology
University of Arizona Global Campus
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