Enthusiastic trainer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of the roll and training in the needed areas . Motivated to learn, grow and excel.
Overview
2
2
years of professional experience
6
6
years of post-secondary education
Work History
Tire Salesman
Pomps Tire
Strafford, MO
07.2022 - Current
Reviewed tire bay scheduling data and documentation to verify complete and up-to-date data, also overseeing tire bay records retention policies and procedures.
Merchandised tire displays and automotive products, maintaining clean and professional tire bay and waiting area.
Recorded accurate and complete supply inventory, understanding and appropriately utilizing available special order tire programs.
Developed and maintained positive relationships with product and equipment vendors.
Onboarding Coordinator
Pilgrim’s Pride
Hickory, KY
06.2021 - 05.2022
Coordinated implementation of people-related services, policies and programs through departmental staff.
Advocated for staff members, helping to identify and resolve conflicts.
Supported productivity increase and business growth through new hire training and mentoring.
Tracked attendance and evaluated progress for assigned trainees.
Monitored participant workflow and behaviors throughout training process.
Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Marketing Sales
C4 Connections
St. Louis , MO
02.2021 - 06.2021
Helped customers locate products and checked store system for merchandise at other sites.
Engaged with customers to build rapport and loyalty.
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Recommended accessories and complementary purchases to boost revenue.
Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Increased sales by offering advice on purchases and promoting additional products.
Call Center Training Manager
Capital Vacations
Springfield, MO
07.2020 - 02.2021
Developed quality employees within call center to take over leadership positions.
Established and oversaw performance targets for call center associates.
Established relationships and touch points with clients to promote retention.
Assessed training program effectiveness on regular basis and improved upon deficient areas.
Developed and led group training courses to align with corporate sales and service goals.
Collaborated with Human Resources to facilitate recruitment promotion at job fairs and other community events.