Jareth Rodriguez
Wasco,CA
Summary
Skilled in operations management, fostering exceptional customer relationships, and overseeing 100+ employees to ensure optimal performance and compliance. Proficient in streamlining office and warehouse operations, maintaining data accuracy, and using Microsoft Office to enhance efficiency.
Overview
3
3
years of professional experience
Work History
Onsite Coordinator
Full Steam Staffing
05.2022 - 05.2024
- Acted as the primary liaison between Full Steam Staffing and multiple client companies
- Oversaw 100+ employees per company, ensuring optimal levels, performance, and compliance with company standards while concurrently managing administrative tasks
- Proactively addressed safety & HR concerns by actively engaging in incident management, conducting investigations, and overseeing the reporting process
- Utilized Microsoft Office extensively for creating detailed reports, data entry, and maintaining records in Excel, Word, and Powerpoint
- Worked closely with various supervisors, directors, and personnel from partnering companies, fostering productive relationships, and delivering exemplary customer service.
- Conducted interviews, reference checks, background screenings, and other assessments to evaluate potential hires including I-9's
- Created flyers, brochures, and other marketing ideas to increase employee acquisition.
Customer Service Representative
Auto International Insurance
01.2021 - 04.2022
- Simultaneously handled inbound calls, assisting customers with inquiries about their car insurance policies, resolving concerns, and providing comprehensive information
- Managed transactions by accurately inputting total costs into the system post-customer visit, tailoring costs according to specific services rendered
- Provided exceptional customer service to policyholders, addressing inquiries, and resolving issues related to insurance policies, claims, and billing concerns promptly and courteously.
Education
Associate of Science - Computer Science
Bakersfield College
Bakersfield, CA05.2025
High School Diploma -
Wasco High School
Wasco, CA05.2020
Skills
- Operations Management
- Microsoft Office
- UKG, UltiPro, and Temp-Works Systems
- HR Reporting and Documentation
- Customer Service and Phone Etiquette
- Safety Incident Handling and Investigation
- Administrative Support & Record Keeping
- Talent Acquisition
- Recruitment Marketing
- Onboarding Processes
- Employment Record Verification
- Regulatory Compliance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Onsite Coordinator
Full Steam Staffing
05.2022 - 05.2024
Customer Service Representative
Auto International Insurance
01.2021 - 04.2022
Associate of Science - Computer Science
Bakersfield College
High School Diploma -
Wasco High School
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