Viridiana Bueno
Delano,CA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
13
13
years of professional experience
Work History
Quality Control
Full Steam Staffing
07.2023 - 10.2024
- Streamlined quality control processes for increased efficiency and reduced production downtime.
- Supported quality control initiatives by maintaining cleanliness standards in production areas.
- Developed and implemented standard operating procedures to verify quality control.
- Exceeded expectations in meeting deadlines while maintaining exceptional quality control.
- Achieved consistent quality control by conducting thorough inspections of completed work.
- Inspected products to provide quality control to maximize revenue.
Warehouse Worker
Coworx Staffing
09.2024 - 09.2024
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Assisted in the training and onboarding of new employees, contributing to a cohesive and efficient workforce.
Packer/Quality Control
Randstad
10.2022 - 02.2023
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
Office Assistant
Axcess Staffing
08.2021 - 03.2022
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Expedited document processing with accurate data entry and timely filing.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Customer Service Representative
Walmart
07.2013 - 04.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Food Waiter
La Pasadita
08.2011 - 05.2013
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Maintained an organized workspace throughout shifts by consistently restocking supplies such as utensils, napkins, and condiments.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
Education
General Office Assistant Job Certification
Bakersfield College
Bakersfield, CAHigh Schio -
Robert F. Kennedy High School
Delano, CA05.2011
Skills
- Customer service
- Positive attitude
- Time management
- Administrative support
- Payment processing
- 45 wpm typing speed
- Computer proficiency
- Bilingual
Timeline
Warehouse Worker
Coworx Staffing
09.2024 - 09.2024
Quality Control
Full Steam Staffing
07.2023 - 10.2024
Packer/Quality Control
Randstad
10.2022 - 02.2023
Office Assistant
Axcess Staffing
08.2021 - 03.2022
Customer Service Representative
Walmart
07.2013 - 04.2017
Food Waiter
La Pasadita
08.2011 - 05.2013
General Office Assistant Job Certification
Bakersfield College
High Schio -
Robert F. Kennedy High School
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