Jarett Beasley
Raleigh,NC
Summary
Highly motivated and ambitious US Army combat veteran with 8 years of extensive information technology, network administration, and helpdesk support experience. Seeking a position as an IT support professional.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Supervisor/Signal Support Specialist
United States Army Reserve
Knightdale, North Carolina
11.2023 - Current
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Used computers to control and monitor network status during battlefield operations.
- Tested circuitry and electronic components according to engineering instructions, technical manuals or knowledge of electronics.
- Performed diagnostics and testing to locate root causes and resolve issues for optimal performance.
- Interpreted engineering drawings, diagrams, schematics, wiring diagrams., to install and repair communications equipment.
- Installed and maintained signal support systems and terminal devices, including routers, switches, multiplexers, cabling, and other related hardware.
Systems Administrator/Computer Helpdesk Technician
United States Army
Honolulu, Hawaii
10.2020 - 10.2023
- Provided full spectrum of global voice, data, and video communications capabilities to 100 end users.
- Managed IT services and communications for Senior Director, Senior Advisor and Executive Service Partners.
- Maintained and troubleshooted over $3 million worth of communication equipment.
- Assisted over 100 customers with various types of technical issues via email, live chat and in person.
- Directed a headquarters staff of 100 personnel overseeing the planning and execution of joint multinational communication operations and projects including humanitarian assistance, disaster relief, and emergency operations throughout the Pacific region.
Supervisor
United States Army Mid – Atlantic Region
Fayetteville, North Carolina
06.2018 - 10.2020
- Signal team chief in a parachute infantry battalion.
- Supervised, installed, maintained, and troubleshooted signal support systems and terminal devices which included radio, wire, and battlefield automated systems.
- Provided technical assistance and unit level training for automation, communication and user owned and operated signal equipment.
- Distributed new radio communication updates and policies.
- Prepared maintenance and supply requests for unit level signal support.
- Performed preventive maintenance checks and services on multiple communication platforms for unit vehicles.
- Lead supervisor for a department of 10 plus personnel.
- Maintained accountability of 1.2 million dollars worth of combat net radio equipment and vehicles.
- Revised and facilitated implementation of new emergency communications.
- Administered multiple operating systems training classes.
Line Supervisor
United States Army - Communications Department
Vicenza, Italy
04.2017 - 06.2018
- Operated and maintained $1 million worth of tactical radio communications equipment.
- Created and managed over 100 employee accounts while. ensuring personnel stayed up to date on mandated training.
- Facilitated the seamless transition of over 30 workstations by installing new operating system software.
- Utilized a concrete schedule to have 24/7 helpdesk support for all users within the organization.
- Trained and mentored 20 new employees on various communication platforms to maintain continuity within the company.
Technician
United States Army - Communications Department
Vicenza, Italy
05.2016 - 04.2017
- Operated, maintained and enhanced upwards of 100 communication systems for armored military vehicles and dismounted personnel to overall readiness.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Disassembled and repaired damaged sections and fabricated replacements.
- Delivered on-the-job training and development initiatives to new hires and contractors.
Education
Basic IT Networking & Cisco Routing -
US Army USARPAC Pacific Signal University
Honolulu, HI03.2023
Advanced Information Technology Networking -
US Army USARPAC Pacific Signal University
Honolulu, HI03.2023
Comptia Security Plus -
US Army, USARPAC Pacific Signal University
Honolulu, HI04.2021
Advanced Individual Training -
US Army Signal Corp School
Augusta, GA02.2016
High School Diploma -
John A Holmes High School
Edenton, NC05.2013
Skills
- Active Top Secret Clearance
- Critical Thinker
- Interpersonal
- Problem Solving
- Facilitation
- Flexible
- Customer Service
- Technical Support
- Detail Oriented
- Time Management
- Software Installation
- Troubleshooting
Certification
Fiber Optics Installer (FOI) - October 2023
Awards & Medals
- Afghanistan Campaign Medal
- Army Achievement Medal - 4th Award
- Army Commendation Medal - 4th Award
- Army Good Conduct Medal - 2nd Award
- Army Overseas Service Ribbon - 3rd Award
- Army Service Ribbon
- Global War on Terrorism Service Medal
- Joint Service Achievement Medal
- National Defense Service Medal
- NATO Medal
- NCO Professional Development Ribbon
- Parachutist Badge
- Italian Parachutist Badge
Timeline
Supervisor/Signal Support Specialist
United States Army Reserve
11.2023 - Current
Systems Administrator/Computer Helpdesk Technician
United States Army
10.2020 - 10.2023
Supervisor
United States Army Mid – Atlantic Region
06.2018 - 10.2020
Line Supervisor
United States Army - Communications Department
04.2017 - 06.2018
Technician
United States Army - Communications Department
05.2016 - 04.2017
Basic IT Networking & Cisco Routing -
US Army USARPAC Pacific Signal University
Advanced Information Technology Networking -
US Army USARPAC Pacific Signal University
Comptia Security Plus -
US Army, USARPAC Pacific Signal University
Advanced Individual Training -
US Army Signal Corp School
High School Diploma -
John A Holmes High School