Experienced and dependable professional with a strong background in customer service, caregiving, and administrative support. Known for staying organized, managing multiple responsibilities, and creating a positive, supportive environment for those in my care.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
Work History
Caregiver
Care.com Inc
Lakewood, CA
09.2023 - Current
Delivered high-quality care for children, ensuring safety, emotional support, and structured daily routines
Planned engaging activities to support social, emotional, and cognitive development
Managed schedules including meals, schoolwork, and bedtime routines
Built trusting relationships with both children and parents through clear communication
Maintained a safe, clean, and organized environment at all times
Patient Care Coordinator
California Foot and Ankle Institute
Newport Beach, CA
06.2023 - 09.2023
Scheduled appointments and managed patient follow-ups
Coordinated care with medical staff to ensure timely service
Provided excellent customer service to patients and families
Handled administrative tasks including phones, paperwork, and scheduling
Responded quickly and effectively to urgent situations
Supported care team with daily administrative needs
Managed and routed messages and documents to appropriate staff
Built strong working relationships with staff and providers
Medical Assistant
Kaiser Permanente
Anaheim, CA
05.2007 - 09.2021
Assisted with patient care, including vitals, histories, and exam prep
Administered medications and supported procedures
Performed diagnostic tests (EKGs, spirometry)
Managed scheduling, patient flow, and front desk tasks
Maintained exam rooms, equipment, and supplies
Documented patient information and handled prescriptions
Prepared charts, forms, and patient instructions
Followed HIPAA guidelines to ensure confidentiality
Medical Assistant
Pediatric Care Of Four Corners
Huntington, UT
03.2005 - 05.2007
Assisted with patient care, including vitals, histories, and exam prep
Administered medications and supported minor procedures
Maintained accurate medical records and documentation (EHR)
Managed scheduling, patient flow, and front desk tasks
Performed basic lab tests (urinalysis, blood glucose)
Maintained inventory and restocked exam rooms
Prepared and organized patient charts
Medical Assistant
Dr Parsa Office
Brea, CA
11.2004 - 03.2007
Assisted with patient care, including vitals, histories, and exam prep
Administered medications and performed basic lab tests