Enthusiastic Customer Service Representative committed to maximizing customer satisfaction and enhancing company image. Leveraged strong organizational and communication skills in fast-paced environments to manage multiple tasks and meet deadlines. Transitioned into new fields by utilizing transferable skills to drive success across diverse professional settings.
Work History
Live Free Intern
2 Months
Live Free Illinois | 06.2026 - Current
Collaborated with team members to organize events that fostered community participation and support.
Assisted in developing outreach programs to engage community members and promote organizational initiatives.
Conducted research on local resources, enhancing service delivery and community awareness efforts.
Utilized project management tools to track progress of initiatives and ensure timely completion of tasks.
Amazon Associate
1 Year 9 Months
Amazon | 11.2024 - Current
Processed customer orders efficiently, ensuring accuracy in inventory management.
Monitored stock levels, identifying discrepancies and coordinating restocking efforts.
Collaborated with team members to streamline workflows, enhancing overall productivity.
Assisted in training new associates on operational procedures and safety protocols.
Certified Trainer / Crew Member
1 Year 10 Months
Raising Canes | 01.2025 - 11.2026
Developed and delivered training programs for team members, enhancing operational efficiency and customer service skills.
Conducted regular assessments of training materials, ensuring alignment with company standards and best practices.
Developed and delivered training programs to enhance staff performance and customer service skills.
Facilitated onboarding sessions for new employees, ensuring effective integration into company culture.
Assessed training needs through performance evaluations and employee feedback to optimize learning resources.
Assistant Store Manager
5 Months
Claires | 08.2024 - 01.2025
Assisted in daily operations and staff management, ensuring efficient store functionality.
Developed training programs for new team members to enhance performance and service quality.
Crew Member
1 Year
Chipotle | 10.2023 - 10.2024
Prepared and assembled food items according to Chipotle standards for quality and presentation.
Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
Key Carrier
3 Months
Dollar General | 06.2023 - 09.2023
Supported daily operations by managing inventory levels and ensuring product availability.
Trained new team members on store policies and procedures, enhancing onboarding efficiency.
Education
High School
Antioch High School | Antioch, Tennessee | 05.2023
Skills
Retail management
Customer service excellence
De-escalation training
Project management
Teamwork and collaboration
Quick learner
Fast learner
MICROSOFT OFFICE/ COMPUTER EXPERTISE
Data Entry
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.