JARIN FATEMA
Bronx
Summary
Detail-oriented professional with a strong background in customer service. Proven ability to resolve complaints efficiently and enhance customer satisfaction through effective communication and teamwork.
Overview
3
3
years of professional experience
1
1
Certification
Work History
School gnerator
Jill Chaifetz transfer High Schoo;
Bronx
11.2025 - Current
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Cashier
Seven Eleven
Bronx
01.2023 - 08.2024
- Operated cash register efficiently during peak hours for seamless transactions.
- Assisted customers with product selections and answered inquiries promptly.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Processed payments accurately using various payment methods including cash and cards.
- Collaborated with team members to restock shelves and maintain inventory levels.
- Handled customer complaints with professionalism to ensure satisfaction and retention.
- Followed company policies on age restrictions for alcohol and tobacco sales diligently.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Monitored store security by observing customer behavior and reporting suspicious activity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Answered customers' questions and provided information on store procedures or policies.
- Resolved customer complaints professionally in accordance with company policy.
- Helped with purchases and signed customers up for rewards program.
- Answered customer questions and provided store information.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Answered customer inquiries regarding store policies and procedures.
Education
High School Diploma -
Jill Chaifetz Transfer High School
09-2026
Languages
English
Professional
Bengali
Professional
Spanish
Limited
Certification
Continuous Improvement/Initiative/Collaboration/Customer Service/Change Management/Capstone Career Readiness Portfolio/Tecgnical Skills Grounded In Academics
Timeline
School gnerator
Jill Chaifetz transfer High Schoo;
11.2025 - Current
Cashier
Seven Eleven
01.2023 - 08.2024
High School Diploma -
Jill Chaifetz Transfer High School