JARIUS HUDSON
St Louis,MO
Summary
Highly-motivated individuals with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Sales Representative
Spectrum
St. Louis, MO
10.2023 - Current
- Focused on incoming customer service product and service calls in the communications and entertainment technology space.
- Worked closely with clients to provide tailored solutions which contributed to 30% of designated team monthly revenue.
- Understood our products, services, and target audience while identifying market trends and customer preferences.
- Provided technical support for customers using the company's products or services.
Assistant Store Manager
T-Mobile
St. Louis
08.2016 - 01.2022
- Resolved phone and technical issues with regard to client devices and plans
- Troubleshooted escalated issues from other team members
- Reviewed the accuracy/completeness of all sales
- Trained newly on-boarded team members
- Increased customer retention by over 30%
- Reduced store loss by 30% compared to previous years
- Provided assistance with creating more efficient troubleshooting guidelines.
Sales Manager
Bommarito Honda
St. Louis
07.2014 - 10.2016
- Provided excellent customer service from open and close of sale
- Communicated with sales and finance teams daily to improve sales outcomes and closure rates
- Identified opportunities to expand customer base and sales team relations to nurture growth of sales.
Education
General Studies -
Missouri Southern University
05.2015
HS Diploma -
Carnahan High School
05.2013
Skills
- Skilled in effective and efficient complaint resolution
- Accurate record keeping and reporting
- Moderate to advanced Microsoft Office skillset
- Detail oriented
- Ability to work with a team or autonomously
- Ability to lead a team
- Quality Assurance focused
- Quick learner
- Leadership focused
- Customer Acquisition
- Social Media Marketing
Professional References
- Courtney Wyatt, Zoom Corp, Former Colleague, 573-999-3514
- Victoria Roby, Stifel Financial, Mentor, 314-497-0490, victoriarprofessional@gmail.com
Highlighted Skills
- Sales, 6
- Management, 6
- Customer Service, 5
- Complaint Resolution, approx. 5
Timeline
Sales Representative
Spectrum
10.2023 - Current
Assistant Store Manager
T-Mobile
08.2016 - 01.2022
Sales Manager
Bommarito Honda
07.2014 - 10.2016
General Studies -
Missouri Southern University
HS Diploma -
Carnahan High School