Jarmaill Latta
Bloomfield
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
Work History
Assistant Manager of Personal Training
Crunch Fitness
Clifton
05.2025 - Current
- Oversee daily club operations, ensuring a clean, safe, and high-quality member experience
- Manage, train, and support staff to maintain service excellence and team productivity
- Assist with scheduling, payroll coordination, and floor coverage to ensure smooth facility function
- Support membership sales, client retention, and customer service resolution
- Collaborate with trainers and front-desk staff to optimize member engagement and club performance
- Monitor facility standards, compliance, and equipment maintenance
Customer Support
Crunch Fitness
Clifton
03.2025 - 05.2025
- Drive personal training sales, enhancing client engagement and satisfaction.
- Achieved measurable growth in membership sales through effective communication.
- Utilized analytical skills to identify client needs and tailor personalized fitness plans.
- Collaborated with team to implement strategies that increased client retention.
- Resolved client issues promptly, ensuring a supportive and positive experience.
- Implemented targeted sales strategies, driving membership growth and enhancing client engagement through personalized fitness consultations.
Master Personal Trainer
LA Fitness
Union
09.2021 - 08.2024
- Fostered client relationships through personalized fitness plans, resulting in enhanced member retention and satisfaction.
- Implemented tailored training programs, leading to substantial improvements in clients' strength and endurance metrics.
- Coordinated group fitness classes, boosting community engagement and increasing overall class participation rates.
Sales Associate
Costco
Union
09.2021 - 03.2022
- Collaborated with team members to replenish stock on shelves.
- Provided product knowledge and recommendations to enhance customer experience.
- Monitored inventory levels to ensure product availability for customers.
- Worked with fellow sales team members to achieve group targets.
Shipping and Receiving Clerk
Diversified Staffing Services
Cranford
10.2017 - 04.2020
- Processed incoming shipments and verified contents against packing lists.
- Organized inventory in designated storage areas for easy access.
- Maintained shipping and receiving logs to track all transactions.
- Collaborated with team members to ensure timely order fulfillment.
Customer Service Supervisor
Meca Electrical Service
Denville
11.2011 - 05.2017
- Supervised daily customer service operations for electrical service requests.
- Trained and mentored staff on customer interaction and service standards.
- Managed conflict resolution between customers and technicians effectively.
Education
Associates - Science
Union County College
Cranford, NJSkills
- Sales Strategy
- Client Retention
- Data Analysis
- Group Coordination
- Customer Support
- Leadership
- Personal Training Sales
Timeline
Assistant Manager of Personal Training
Crunch Fitness
05.2025 - Current
Customer Support
Crunch Fitness
03.2025 - 05.2025
Sales Associate
Costco
09.2021 - 03.2022
Master Personal Trainer
LA Fitness
09.2021 - 08.2024
Shipping and Receiving Clerk
Diversified Staffing Services
10.2017 - 04.2020
Customer Service Supervisor
Meca Electrical Service
11.2011 - 05.2017
Associates - Science
Union County College