Denise White
3110 Ladova Way Springdale ,MD
Summary
Dynamic and results-driven professional with extensive experience at Ross Dress for Less, excelling in team leadership and operational efficiency. Proven track record in enhancing employee engagement and reducing inventory discrepancies through effective training and compliance management. Adept at fostering strong relationships and driving sales strategies to achieve business goals.
Overview
2023
2023
years of professional experience
Work History
Assistant Manager in Training
Ross Dress for Less
- Enhanced team productivity by providing ongoing training and coaching to staff members.
- Managed daily operations by creating schedules, delegating tasks, and monitoring performance.
- Assisted manager in developing sales goals and tracking progress towards achieving them.
- Maintained inventory accuracy by conducting regular audits and updating records as needed.
Assistant Manager
Deb Shops
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Ordering supplies receiving shipment, supervising shipment process displays on the sales floors , front windows and walls shops.
Area Supervisor
Ross Dress for Less
Alexandria, VA
08.2005 - 02.2023
- Coordinated with other departments to launch successful promotional events, boosting foot traffic and sales.
- Streamlined workflow processes to improve customer wait times and satisfaction.
- Maintained high standards of cleanliness and organization across multiple sites, enhancing customer experience.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
Sales Associate
Radio Shack Corporation
Bowie, MD
02.1996 - 09.2003
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies. Ordering supplies receiving shipment, supervising shipment process displays on the sales floors , front windows and walls shops.
Education
Anacostia Senior High
Washington, DC06.1981
Skills
- Compliance management
- Marketing
- Employee engagement
- Positive attitude
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent communication
- Computer skills
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Work Planning and Prioritization
- Self motivation
- Interpersonal skills
- Customer relationship management
- Analytical thinking
- Recruitment and hiring
- Training and development
- Team development
- Professionalism
- Good judgment
- Staff management
- Interpersonal communication
- Task delegation
- Quality control
- Documentation and reporting
- Negotiation and conflict resolution
- Employee coaching and mentoring
- Schedule management
- Teamwork and collaboration
- Customer service
- Sales strategy
- Preventive Maintenance
- Time management abilities
- Continuous improvement
- Adaptability
- Project management
- Employee development
- Onboarding and orientation
- Performance tracking and evaluation
- Risk management
- Emergency response
- Professional demeanor
- Pricing strategy
- Market research
- Idea development and brainstorming
- Program development
- Budget management
- Business planning
- Financial management
- Marketing strategy
- Cost reduction
- Performance evaluations
- Business analysis
- Operations management
- Conflict resolution
- Managing operations and efficienc
- Profit and loss management
- Administration and reporting
- Data analysis
- Crisis management
- Complex Problem-solving
- Scheduling and coordinating
- Task prioritization
- Professional and courteous
Timeline
Area Supervisor
Ross Dress for Less
08.2005 - 02.2023
Sales Associate
Radio Shack Corporation
02.1996 - 09.2003
Assistant Manager in Training
Ross Dress for Less
Assistant Manager
Deb Shops
Anacostia Senior High