Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
23
23
years of professional experience
2001
2001
years of post-secondary education
Work History
Assistant Manager in Training
SUBWAY®Restaurants
Manchester, CA
08.2024 - 02.2025
Assisted in training team members on food safety and sanitation procedures.
Managed inventory levels and placed orders to maintain stock availability.
Ensured compliance with operational standards and health regulations during service.
Supported the implementation of promotional campaigns to boost sales visibility.
Monitored food preparation processes to guarantee quality and consistency standards.
Delegating employee assignments, monitored progress and evaluated performance.
Worked closely with customers to understand needs and resolve diverse issues.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Dietary Cook
Tripoli Nursing home
Tripoli, Iowa
02.2023 - 07.2023
Dietary Cook
Grandview Health Care Center
Oelwein, Iowa
05.2002 - 10.2022
Prepared nutritious meals for residents following dietary guidelines and individual preferences.
Maintained cleanliness and organization of kitchen and food preparation areas.
Collaborated with nursing staff to accommodate residents' dietary restrictions and needs.
Managed inventory of kitchen supplies and ordered ingredients as needed.
Assisted in training new kitchen staff on food safety and cooking procedures.
Implemented portion control measures to ensure proper serving sizes for residents.
Created menus that met nutritional standards while considering resident feedback.
Ensured compliance with health regulations and safety standards in food handling practices.
Prepared meals for patients according to dietary requirements and restrictions.
Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.
Followed all safety regulations when handling food and kitchen utensils.
Maintained routine meal schedules and serving times.
Communicated effectively with other staff members regarding dietary needs and requests.
Maintained cleanliness of kitchen area throughout shift.
Ensured proper storage of prepared foods at appropriate temperatures.
Performed basic maintenance duties such as cleaning tables, sweeping floors.
Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
Organized food items, supplies and equipment needed for meal preparation.
Adjusted seasoning, garnishes, portion sizes as necessary for special diets.
Educated staff on safe food handling practices and kitchen safety protocols.
Interacted with guests to obtain feedback on product quality and service levels.
Properly stored food and handled all inventorying.
Recorded daily production information such as number of meals served, waste amounts.
Verified accuracy of orders received from vendors before storing them away.
Assisted in the development of new recipes that meet dietary guidelines.
Provided guidance on menu planning and nutrition education to customers.
Answered product questions with up-to-date knowledge of sales and company promotions.
Education
Food Handling, Management, Food Services And Sanitation - 90 Hr. Food Service Supervisor
Kurt Wood Community College
09.2007 - 09.2008
Oelwein Senior Highschool
Oelwein, IA
Skills
Inventory management
Food safety compliance
Scheduling optimization
Quality assurance
Staff training
Customer service
Team collaboration
Conflict resolution
Time management
Performance evaluation
Problem solving
Effective communication
Attention to detail
Process improvement
Adaptation to change
Employee engagement
Compliance management
Marketing
Interpersonal relations
Cost control
Adaptability and flexibility
Schedule oversight
Multitasking Abilities
Analytical thinking
Reliability
Onboarding and orientation
Management consultation
Project planning
Problem-solving
Marketing management
Sales strategy
Professionalism
Documentation and reporting
Negotiation and conflict resolution
Interpersonal skills
Good judgment
Self motivation
Analytical skills
Talent acquisition
Continuous improvement
Written communication
Staff development
Team leadership
Adaptability
Organizational skills
Decision-making
Positive attitude
Scheduling and coordinating
Managing operations and efficiency
Recruitment and hiring
Problem-solving aptitude
Budget management
Operations management
Training and development
Team development
Hiring and training
Goal setting
Multitasking
Teamwork
Relationship building
Performance evaluations
Timeline
Assistant Manager in Training
SUBWAY®Restaurants
08.2024 - 02.2025
Dietary Cook
Tripoli Nursing home
02.2023 - 07.2023
Food Handling, Management, Food Services And Sanitation - 90 Hr. Food Service Supervisor