Pursue opportunities within an organization to enhance expertise and contribute to daily operational efficiency.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Patient Financial Clearance Specialist
Our Billing Co
Buffalo, NY
11.2025 - Current
Verify insurance eligibility via telephone/ verbal communication and document in patients chart.
Worked with management and other professional staff to create improvements and lasting operational change
Stayed appraised on new healthcare trends to deliver new processes to staff, practices and patients
Assist with reports which included correcting insurance plans for billing, adding medicaid to eligible patients profile, speaking with outside contractor to ensure billing was done in a timely fashion for veterans.
Pharmacy Technician
Baptist Medical Center
Montgomery, AL
07.2021 - Current
Responsible for filling medication orders to be delivered to hospital floors
Responsible for delivering medications to patient floors
Responsible for filling medication machines for nurses
Prepackage bulk medications into dispensable quantities
Compound non hazardous and hazardous medication recipes
Preceptor for new employee pharmacy training. Responsible for orienting new staff to pharmacy procedures and processes.
Pharmacy Technician
Paragon/Elevance healthcare
Montgomery, AL
10.2023 - 09.2025
Assist patients via phone or text with medication needs, supply needs, and home delivery
Performed general clerical tasks such as answering the phone for patients and providers: updating and documenting charts, retrieving and entering patient information
Assisted in the preparation of sterile products, including IV medications, following aseptic techniques and USP 797 guidelines
Retrieve refill request information and setting up medication delivery
Maintained a clean and organized work area, including the pharmacy shelves and storage areas
Collaborated with pharmacists to verify prescription information, resolve any discrepancies, and ensure proper dosage instructions were provided to patients
Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
Accurately filled and dispensed prescriptions daily, ensuring patient safety and adherence to medication guidelines
Maintained confidentiality of patient information according to HIPAA regulations at all times
Certified Pharmacy Technician
Turenne PharMedCo
Montgomery, AL
10.2019 - 10.2021
Supports pharmacological services by assembling, stocking and distributing medications.
Sort, stock and label medications and monitoring inventory
Comply with rules, regulations and procedures to help maintain a clean and safe pharmacy, such as by sterilizing equipment and surfaces
Front Desk Associate
CLEMENT CLEANERS
Montgomery, AL
04.2015 - 10.2019
Created invoices for incoming orders
Responsible for tagging new garments for customers
Responsible for assisting customers with all forms of payments and with all dry-cleaning concerns.
Customer Service Representative (CSR)
NCO CALL CENTER
Montgomery, AL
01.2015 - 08.2015
Responsible for processing requests from cardholders including customers with credit balances on accounts.
Responsible for balance transfer requests ensuring required documentation and correspondence is completed and posted to account.
Responsible for customer issue resolution, problem solving, and product/processing corrections.
Education
High School Diploma -
Sidney Lanier High School
Montgomery, AL
05-2013
Skills
Front Desk (3 years)
Customer Service (8 years)
HIPAA Compliance (7 years)
Pharmacy technician experience (7 years)
Cash Handling (8 years)
Certification
Pharmacy Technician Certification, July 2020 to July 2028, ExCphT certification #H4R4Y8L5, Pharmacy Technician License, December 2023 to December 2027, License #T59894
Patient Service Specialist at Florida Cancer Specialists & Research InstitutePatient Service Specialist at Florida Cancer Specialists & Research Institute