
Dynamic HR professional specializing in driving employee engagement and performance monitoring. Successfully partnered with leadership teams to develop people strategies that optimize customer service and organizational performance, ensuring alignment with core values.
Ensures all Associates understand and use safe work practices
Works with Operations Supervisors to set associates up for success; achieves or exceeds key performance indicators, safety, performance and budget targets
Monitors and manages associate performance, holding them accountable to expected behaviors and performance levels
Sets goals and communicates clear expectations for associates and provides timely and constructive feedback
Coached associates and provided developmental opportunities to prepare them for upward promotion
Identified and implemented process improvements or new processes launched by corporate to enhance operations
Determined daily workload (production volume) from corporate and monitored inventory movements throughout the day
Resolves inventory discrepancies (e.g., missed picks, damaged goods, short allocations, etc.)
Resolves simple and complex warehouse management system issues as they occur
Communicates effectively with associates and Performance Instructors regarding business objectives or current issues
Works through the Operations Supervisors to build a work environment of engagement and inclusion
Participates in the process of hiring talented individuals for the team
Assisted different facilities by traveling to address operational needs.