JaRod Crenshaw
Yuma,AZ
Summary
Poised Career Retention Specialist with nine and a half years of experience offering well-rounded industry background and record of accomplishments. Focused on enhancing business efficiency and team productivity by sourcing high-quality candidates and minimizing turnover. Proficient in supporting training, performance-optimization, planning and facilitating career events, and readily cultivating motivational strategies. Direct liaison to higher headquarters for large organization focusing on plans policies and procedures aligning with the needs and motivators of intermediate to senior level employees to be retained, developed, and managed by talent with aggregate field.
Overview
9
9
years of professional experience
Work History
Senior Career Retention Specialist
United States Marine Corps
Yuma, AZ
2018.10 - Current
- Implemented employee engagement and development activities, presentations and training to maximize productivity and unite workforce.
- Developed process improvements and streamlined procedures to effectively resolve employee discrepancies.
- Liaised between employees and senior leadership to address inquiries, complete contract processing and foster problem resolution.
- Oversaw all facets of staff and client training objectives to install knowledge of federal, state and local regulations and requirements.
- Prepared employees for assignments by establishing and conducting orientation and training programs.
- Reviewed compensation program and developed short- and long-term plans to increase efficiency and employee satisfaction.
- Improved employee retention through moral-boosting events and fair compensation packages, including scheduled performance reviews.
- Liaised with HR management to devise and update policies based on changing industry and social trends.
- Compiled all calls and interactions into computer data system.
- Performed customer negotiations to reach fair conclusion for both business and customer.
- Analyzed customer feedback and developed new techniques to ensure customer retention.
- Explained new products and services to customers.
- Fostered productivity by coordinating itinerary and scheduling appointments.
- Decreased project gaps by successfully mentoring staff on best practices and protocol while monitoring performance quality control for corrective action planning.
- Supported human resources, controlling resume flow within applicant tracking system.
- Optimized processes by training employees to apply industry best practices and observe all protocols.
- Created and implemented highly effective and individualized human resource solutions for clients.
- Strengthened traceability by developing organization systems for records, reports and agendas.
- Supervised, trained, and inspected 500 personnel program for subordinate retention specialists.
Career Counselor
United States Marine Corps
Yuma, AZ
2018.10 - Current
- Strengthened community outreach by liaising with local applicants to determine enlistment eligibility and counsel candidates on program options.
- Worked with individuals to complete application documents for relevant vocations.
- Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
- Connected with business and recruiters to build relationships and increase opportunities for students.
- Completed initial assessments and provided counseling sessions to cover all aspects of client history, situation and skills.
- Consulted with clients to build effective search strategies for desired jobs.
- Updated and improved core guidelines, procedures and tracking programs.
- Trained and supported newer staff in regards to performance, compliance and procedures.
- Maintained case files and documented actions.
- Maintained knowledge of market and diverse career opportunities.
- Devised and oversaw job fairs and career events.
- Maintained comprehensive database and file systems of supporting document, test scores and history information.
- Developed career and education plans based on individual needs.
Aviation Ordnance Technician
United States Marine Corps
Yuma, AZ
2015.10 - 2018.10
- Inventoried ammunition regularly and maintained detailed records.
- Coordinated safe explosives transportation with appropriate procedures and precautions to minimize risk.
- Followed exact procedures to assemble and maintain missiles and munitions.
- Loaded parts on racks in enclosed rooms, into tumbling barrels or into cabinets in preparation for daily jobs.
- Tracked modifications on weapons systems and monitored maintenance procedures to keep ordnance current with requirements.
- Cleaned and prepared surfaces for painting, using air-powered sandblasting equipment.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Created agendas and communication materials for team meetings.
- Improved customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Science - Human Resources Management
Southern New Hampshire University
Hooksett, NH2027-12
Skills
Interpersonal skills
Records Management
Program Management
MC3
Communication
Presentation
Organizational
Leadership
Counseling
Advisory
Problem solving
Planning
Scheduling
Typing
Policy
Training
- Solution development
- Persuasion strategies
- Data review
- Personnel recruitment
- Affirmative action
- Policies implementation
- Personnel engagement
- Benefits administrator
- Project organization
- Operational improvement
- Team building
- MS Office
- Documentation abilities
- Business operations
- Team management
- Process improvement
- Relationship development
- Security systems
- Supervision
- Customer service
- Administrative support
- Planning and coordination
- Inventory management
Hobbies
Hobbies are family centric and mainly dictated by an easy going wife with four persistent children. Husband and father by day, and true autodidactic by night, my latter hobbies stem from an eagerness to explore the depths of all my interest, to include epigenetics, psychological theory, sports science, creative writing, and philosophy. These hobbies may include research, writing, listening to lectures, observations noted through journaling, and experimenting.
Timeline
Senior Career Retention Specialist
United States Marine Corps
2018.10 - Current
Career Counselor
United States Marine Corps
2018.10 - Current
Aviation Ordnance Technician
United States Marine Corps
2015.10 - 2018.10
Bachelor of Science - Human Resources Management
Southern New Hampshire University