Jarod Kersten
Oklahoma City,OK
Summary
Adept at enhancing operational efficiency and productivity, leveraged expertise in network configuration and team leadership at Integrity Hail to streamline processes and foster strong client relationships. Skilled in safety compliance and network security, I consistently exceeded production targets, contributing to significant project successes.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Contractor
Integrity Hail
08.2023 - 05.2024
- Continuously improved processes by identifying inefficiencies and implementing best practices for increased productivity.
- Managed multiple clients simultaneously, ensuring timely completion and consistent quality.
- Developed strong relationships with insurance companies and clients through clear communication and effective collaboration.
- Implemented innovative solutions to complex problems, improving overall project efficiency.
- Mentored junior team members, providing guidance and support for professional growth.
Production Worker
Dablab/Fireleaf
04.2021 - 05.2023
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Inspected final products to assess compliance with quality standards and established tolerances.
Team Member
Loves Travel Stop
09.2019 - 01.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
Education
High School Diploma -
Moore High School
Moore Ok05.2019
Certification - I.T Fundamentals
Metrotech
Oklahoma City, OK05.2022
Certaification - Network Technician
Metrotech
Oklahoma City, OK05.2024
Skills
- Safety Compliance
- Schedule ManagemenT
- Incident Management
- Production Planning
- Operations Oversight
- Proficient in Windows, Ubuntu, IOS
- Hardware Installation
- Network configuration
- Network Troubleshooting
- Wireless Networking
- Operating System Knowledge
- Preventive Maintenance
- Cabling Infrastructure
- Network Security
- Switches and routers
- Software configuration
- Networking Hardware Installation
- LAN and WAN Management
- Hardware Inventory Management
- Firewall Administration
- Helpdesk administration
- Virtualization Technologies
- IP Addressing
Certification
- network technician , cisco
- Certified IT fundamentals, compTIA
Timeline
Private Contractor
Integrity Hail
08.2023 - 05.2024
Production Worker
Dablab/Fireleaf
04.2021 - 05.2023
Team Member
Loves Travel Stop
09.2019 - 01.2021
High School Diploma -
Moore High School
Certification - I.T Fundamentals
Metrotech
Certaification - Network Technician
Metrotech