Jarod Troup
San Antonio,TX
Summary
Skilled college student with valuable experience in providing academic and personal guidance to peers. Specialize in fostering positive relationships, resolving conflicts, and promoting effective communication. Strengths include active listening, empathy, problem-solving skills, and adaptability. Have consistently contributed to enhanced student success rates and overall college experience of mentees through mentoring strategies and development programs.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Swim Instructor
AquaTots Swim Schools
San Antonio, TX
02.2023 - 12.2023
- Organized lesson plans according to the individual needs of students.
- Provided resources and tools to support student success and engagement.
- Assisted new students in acclimating to campus culture and resources.
- Collaborated with faculty to address student needs and feedback effectively.
- Mentored peers in time management and effective study strategies.
- Communicated regularly with students to offer support and encouragement.
- Shared personal stories and experiences to provide hope, advocacy and one-on-one support to peers.
- Attended meetings and trainings to optimize professional development.
- Developed strategies for helping mentees overcome personal challenges that may interfere with their education goals.
- Maintained accurate records of interactions with each mentee, including notes and progress reports.
Shift Lead
Smoothie King
Irving, TX
07.2021 - 03.2022
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
- Identified opportunities for operational improvements and communicated them to management.
- Conducted regular inventory checks to maintain accurate stock levels.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Handled cash register transactions accurately while providing excellent customer service.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Performed administrative tasks including filing documents, data entry.
Education
Bachelor of Science - Kinesiology
The University of Texas At San Antonio
San Antonio, TX05-2026
Skills
- Student engagement
- Time management
- Communication skills
- Team collaboration
- Problem solving
- Skills Assessment
- Customer service
- Professionalism and punctuality
Certification
- CRLA Certification Level 1
Timeline
Swim Instructor
AquaTots Swim Schools
02.2023 - 12.2023
Shift Lead
Smoothie King
07.2021 - 03.2022
Bachelor of Science - Kinesiology
The University of Texas At San Antonio
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