Innovative and strategic-thinking individual with a strong ability to identify, analyze, and solve project-related issues to ensure successful project delivery.
Overview
10
10
years of professional experience
Work History
Examiner
Georgia Department of Driver Services
03.2025 - Current
Examined forms to determine insurance coverage and validity.
Analyzed information gathered from investigations and reported findings.
Explained test processes to students.
Monitored students during tests.
Communicated with customers to resolve common title issues.
Contacted State Motor Vehicle Department to determine status of pending titles.
Kept up-to-date with state and federal regulations to prevent errors and fraud.
Maintained confidentiality and security of personal information to protect customer privacy and prevent identity theft.
Audited and reviewed title documents for accuracy and compliance with state and federal regulations.
Worked closely with applicants to determine eligibility and verify accuracy and integrity of application data.
Issued various permits and licenses such as marriage, hunting or dog licenses and collected appropriate fees.
Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
Operated specialized photographic equipment to obtain photographs for drivers' licenses or photo identification cards.
Conducted exams and tests, graded responses and accurately determined licensing approvals and data verification.
Stayed up-to-date on State laws and licensing requirements to complete accurate and efficient reviews.
STORE MANAGER
Hibbett Sports
01.2023 - Current
Developed and implemented strategies to increase sales and customer satisfaction.
Performed inventory management and monitored stock levels to optimize product availability.
Hired, trained, and supervised sales associates to ensure excellent customer service.
Collaborated with marketing team to create promotional campaigns and drive foot traffic.
Collaborated with vendors to negotiate contracts and secure services for events
Coordinated with internal teams to ensure seamless event logistics and operations
Developed and implemented marketing strategies to promote events and increase attendance
EDUCATION TRANSITION SPECIALIST
Georgia Department of Juvenile Justice
01.2021 - 01.2023
Developed and implemented customized education plans for students with diverse learning needs.
Collaborated with teachers, parents, and other professionals to support student success.
Provided individualized academic support to students with disabilities.
Facilitated workshops and training sessions on transition planning and skill development.
Managed caseload of students and monitored their progress towards academic and career goals.
Counseled students on academic and personal issues, providing guidance and support
Managed stakeholder relationships and facilitated communication between teams and clients.
REENTRY RESOURCE COORDINATOR
Georgia Department of Juvenile Justice
01.2016 - 01.2021
Managed and coordinated events and programs for a non-profit organization
Led and coordinated educational workshops for at-risk youth in a community center setting.
Managed a team of youth mentors and developed programming for a summer camp for low-income families.
Collaborated with schools and community organizations to create and implement leadership development programs for high school students.
Led cross-functional project teams to successfully deliver multiple projects on time and within budget.
Managed project timelines, resources, and stakeholder expectations to ensure project milestones were achieved.
Facilitated communication and collaboration among team members, internal stakeholders, and external vendors to drive project success.
Financial Ops Generalist 1/Revenue Analyst at Georgia Department of Driver ServicesFinancial Ops Generalist 1/Revenue Analyst at Georgia Department of Driver Services
Identity & Driver Cred Specialist 1 at Georgia Department of Driver ServicesIdentity & Driver Cred Specialist 1 at Georgia Department of Driver Services