JARON SCOTT JOHNSON
Harrisburg,PA
Summary
Highly motivated and results-driven professional with 2 years of experience in office administration. Skilled in data entry and customer service, with a proven ability to ensure accuracy and provide exceptional support. Dedicated to delivering high-quality results and contributing to organizational success through efficiency and attention to detail.
Overview
10
10
years of professional experience
Work History
Legislative Assistant
House Of Representative
Harrisburg, PA
01.2023 - Current
- Manage expense reports and track finances to ensure accurate budgeting and financial oversight.
- Provided exceptional customer service by addressing inquiries and assisting constituents with their concerns in a timely and professional manner.
- Respond to emails promptly, ensuring effective communication, and timely responses.
- Coordinated travel arrangements for the Member to attend conferences or other events.
- Organize meetings with constituents and stakeholders on behalf of the Member using Outlook.
- Compile detailed spreadsheets to analyze and organize various data sets.
Evening Supervisor
Planet Fitness
Hummelstown, PA
03.2020 - Current
- Provide great customer service for all new and current members and assist in any questions regarding memberships and in-club facilities
- Ran and completed daily reports for New Members, Cancelled Members, and any Red Screens
- Manages other employees in following club expectations, following rules and procedures, and cleaning expectation and procedures
- Conducts info calls, mini BERs, UME, one-on-one tours with team members
- Conducted pre-screen interviews and in person interviews for all applicants with GM and AGM
- Utilize Openwrench for any equipment and any Black Card amenity
- Resolve any issues regarding member’s account, billing issues, etc
- Clean area of gym as needed
- Help train all new hires with understanding Planet Fitness expectations
Front Desk Attendant
Power Train Gym Hershey
Hershey, PA
03.2018 - Current
- Provide friendly customer service by greeting all guests as they enter and the gym
- Providing information pertaining to gym memberships and services offered including classes, personal training, gym specials
- Maintain the cleanliness of the gym and it’s equipment to provide a safe environment for members and guests to use
- Additional duties at the manager’s request
Set-up Arrangement Staff
Hotel Hershey
Hershey, PA
04.2018 - 03.2019
- Adhered to and completed a daily checklist
- Timely and accurate set up and taking down function rooms
- This involves moving tables, chairs, meeting equipment, and any other items necessary for the success of our guests
- Delivered boxes to meeting rooms
- Vacuumed carpets, dusted chair rails in the function rooms, cleaned chandeliers, and filled maintenance requests when necessary
- Setup of outdoor functions including a pool side buffet in the summer, events on the front veranda, and wedding ceremonies
- Setup of exhibit tables
- Maintained a neat and clean storeroom and took equipment to the engineering department for necessary repairs
- Worked with other departments and divisions both within and outside the company to meet business needs
Hershey’s Chocolate World
Hershey, PA
03.2018 - 03.2019
- Demonstrated Customer Service
- Maintain all safety standards by assisting guests as they entered and exited the tour ride with a high level of customer service
- Provide information to assist guest
Ride Operator
Hershey Park
Hershey, PA
04.2015 - 08.2017
- Responsible for ensuring guests safety during rides operation
- Provided customer service by assisting and providing guidance and direction to park guests pertaining to the various rides, locations, etc
- Managed several different responsibilities simultaneously to ensure guests satisfaction
- Developed effective working relationships with park guests to encourage their return to the park
- Sold park accessibility programs for the handicapped and disabled
- Processed approximately 100 to 150 passes per day
- Provided guests with information regarding the nature of their respective ride as needed
Education
Harrisburg Area Community College -
Harrisburg Area Community College
Harrisburg, PA12.2019
Indiana University of Pennsylvania - Computer Science
Indiana University of Pennsylvania
Indiana, PA12.2017
High School Diploma -
Bishop McDevitt High School
Harrisburg, PA05.2016
Skills
- Microsoft office
- Scheduling
- Spreadsheet development
- Database entry
- File organization
- Office management
- Word processing
- Schedule and calendar management
- Telephone reception
- Scanning and copying
- Calendar management
- Customer engagement
- Office administration
Awardsandacknowledgements
Received employee recognition for strong work ethic and excelling in assisting others within and outside of my outlined work duties and responsibilities.
Activities
- Head coach for youth recreational basketball league.
- In high school, I played football, basketball, and also participated in track and field.
Timeline
Legislative Assistant
House Of Representative
01.2023 - Current
Evening Supervisor
Planet Fitness
03.2020 - Current
Set-up Arrangement Staff
Hotel Hershey
04.2018 - 03.2019
Front Desk Attendant
Power Train Gym Hershey
03.2018 - Current
Hershey’s Chocolate World
03.2018 - 03.2019
Ride Operator
Hershey Park
04.2015 - 08.2017
Harrisburg Area Community College -
Harrisburg Area Community College
Indiana University of Pennsylvania - Computer Science
Indiana University of Pennsylvania
High School Diploma -
Bishop McDevitt High School
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