Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inside Sales Representative
Capitol Group Inc
Springfield, IL
11.2019 - Current
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Provided training sessions for new employees on company policies, procedures and best practices.
Established relationships with key decision makers at target companies.
Maintained detailed records of customer interactions, orders and account status updates.
Followed up on pending orders and inquiries in a timely manner.
Produced sales documents, finalized deals and filed records.
Collaborated with team members to determine strategic sales approaches.
Provided customers with product information, pricing and availability.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Assisted with customer requests and answered questions to improve satisfaction.
HVAC Installer
El Pruitt
Springfield, IL
10.2018 - 10.2019
Inspected job site before project start to identify obstacles and resolve issues.
Maintained accurate records of all jobs completed with detailed notes about services rendered or materials used.
Cut and drilled holes in floors, walls and roofs to install equipment using power saws and drills.
Repaired and modified heating, ventilating and air conditioning (HVAC) systems to improve efficiency.
Wired both line and low voltage to heating and cooling equipment.
Conducted maintenance on existing HVAC systems to ensure proper operation and energy efficiency.
Repaired, adjusted or replaced defective HVAC elements to bring systems back to full functionality.
Installed furnaces, boilers and A/C units in new and existing buildings and assessed functionality of existing units.
Put in new gas lines, wiring and other support components for HVAC systems.
Repaired or replaced defective parts as necessary during service calls.
Installed condensate lines, gas piping, venting systems for water heating appliances, exhaust fans.
Performed installation of residential and commercial HVAC systems, including air conditioning units, furnaces, heat pumps, air handlers, and ductwork.
HVAC Technician
Comfort Systems USA
Halifax, VA
09.2016 - 10.2018
Assisted senior technicians with more complicated tasks such as replacing compressors or installing large air handlers.
Installed, maintained and repaired commercial refrigeration systems.
Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
Completed preventive maintenance on heating and air conditioning systems to extend life of such equipment.
Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
Checked pressure readings on gauges connected to the system in order to diagnose any malfunctions.
Troubleshot complex control circuits involving relays, transformers and switches.
Read technical manuals and schematics to understanding specific configurations.
Followed safety procedures when working on high voltage wiring or gas lines.
Maintained and serviced HVAC systems and refrigeration equipment.
Pipe Fabricator
Comfort Systems USA
Halifax, VA
06.2013 - 09.2016
Adjusted parameters such as amperage, voltage, speed or gas flow rate depending on material thickness or type being used.
Replaced worn out parts on the machine as necessary in order to maintain its performance level.
Set up and operated computer-controlled machines or robots to perform machine functions on metal or plastic workpieces.
Performed daily maintenance and inspections on plasma cutter equipment to ensure proper functionality.
Calibrated various components of the machine to ensure precision cutting operations were achieved.
Measure, cut, thread, groove, bend and install piping according to specifications.
Cut or threaded pipes to blueprint or drawing specifications.
Fabricated and positioned screw pipe, socket weld pipe and stainless steel tubing.