Jarred Laporte
Uxbridge,MA
Summary
Service-oriented Residential Driver experienced in building positive business and customer relationships. Achieved high productivity levels and efficient task completion through strong time management, safe driving practices, and exceptional customer service. Focused on delivering results by leveraging communication skills, adaptability, and problem-solving abilities.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Residential Driver
Waste Management
West Boylston, Massachusetts
05.2026 - Current
- Operated collection vehicle following safety protocols and route plans.
- Managed waste disposal processes ensuring compliance with regulations and standards.
- Communicated effectively with customers to address service inquiries and concerns.
- Conducted pre-trip inspections on vehicles to maintain operational readiness.
- Assisted team members in optimizing collection routes for efficiency.
- Collaborated with dispatch to ensure timely pickups and schedule adjustments.
- Inspected vehicles for mechanical items and safety issues and performed preventative maintenance.
Roll Off Driver
Waste Management Company
West Boylston, Massachusetts
01.2025 - 05.2026
- Notified customers of potential late deliveries, resulting in a decrease in calls to company support line.
- Inspected and maintained vehicles on a regular basis to ensure safe operation.
- Operated truck in accordance with Federal Motor Carrier Safety Regulations.
- Adhered to scheduled delivery times while maintaining accurate records of deliveries made.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Managed unexpected emergencies and route changes to maintain service continuity.
- Maintained safe driving habits to protect property and general public on roadways.
- Identified potential hazards on the roadways and took appropriate action to avoid them.
- Operated truck in compliance with Federal Motor Carrier Safety Regulations to ensure safety.
- Followed established company policies and procedures while operating truck safely at all times.
- Refilled essential fluids in vehicles to ensure optimal performance and safety. to vehicles to maintain optimal performance and safety., checked tires and kept interior and exterior spotless as part of vehicle upkeep.
Delivery Driver
Amazon
Bellingham, Massachusetts
11.2024 - 12.2024
- Resolved customer service complaints professionally, fostering trust and loyalty.
- Utilized GPS and maps for efficient route planning.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Inspected tires for proper inflation before each route for proper inflation before leaving on each route.
- Operated delivery vehicles safely, adhering to traffic laws safely, obeying traffic laws and transportation procedures to avoid accidents.
- Checked deliveries against shipping instructions to ensure accuracy before customer handoff.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Delivered on-time shipments and addressed issues to enhance customer satisfaction.
- Received daily delivery instructions and route assignments from dispatch.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Inspected vehicle and maintained gas, oil and water levels.
- Examined delivery vehicle to ensure safety and performance standards and maintained gas, oil and water levels.
- Navigated routes with relevant map programs and GPS systems.
- Monitored fuel levels regularly to ensure delivery vehicle readiness. regularly throughout the shift to ensure vehicle operation throughout shift and refueled when necessary.
Mailman
USPS
09.2021 - 08.2024
- Delivered mail to residents and business within assigned area.
- Assisted customers with heavy packages, ensuring safe and timely placement by front door or garage.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Routed all classes of mail in sequence of delivery along established route.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Scanned labels on letters or parcels to confirm receipt.
- Assisted other carriers during peak seasons or staff shortages.
- Provided change-of-address cards and other postal forms upon customer request.
- Answered customer questions regarding postal regulations and services offered by the post office.
- Cleaned and checked over vehicle after completion of daily deliveries.
- Ensured that all safety procedures were followed while driving a vehicle or operating machinery.
- Observed road rules, weather, and road conditions and other factors to maintain safe driving record.
- Notified supervisors immediately if any delays occurred in completing routes due to traffic conditions or weather-related issues.
- Handled undeliverable mail in accordance with established procedures.
- Recorded address changes to redirect mail for residences or businesses.
- Provided assistance to other carriers when needed during peak season times or due to illness or vacation coverage.
- Organized parcels into designated routes for efficient delivery.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Completed day-to-day duties accurately and efficiently.
- Updated and maintained databases with current information.
- Maintained and updated databases to ensure accurate information.
- Recognized by management for providing exceptional customer service.
- Reported any suspicious activity observed while making rounds to supervisor.
- Earned recognition from management for delivering exceptional customer service that enhanced customer satisfaction.
- Provided support and guidance to colleagues, fostering a collaborative and efficient work environment.
Overnight Stocker
Walmart
Whitinsville, Massachusetts
06.2021 - 05.2022
- Unpacked shipments, checked contents against invoices, and sorted boxes into stacks for efficient stocking.
- Collected boxes and disposed of trash on the sales floor to maintain a tidy environment.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Checked shelves in department to determine replenishment needs.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Operated forklift and pallet jacks to unload trucks and move products throughout the store.
- Operated forklift and pallet jack to transport heavy loads.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Promptly identified spills and executed clean-up procedures to maintain a safe environment.
- Identified and quickly handled spill clean-up.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Operated forklift and pallet jacks to efficiently unload trucks and transport products throughout the store.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Followed instructions to properly arrange merchandise items.
- Used proper case cutting techniques to cut and sort stock loads.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Assisted customers in locating desired items and addressing questions, ensuring a positive shopping experience.
- Issued supplies, materials and products to team members based on information from requisitions.
- Collaborated with a diverse team to achieve project goals and resolve product-related issues effectively.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
High School Diploma -
Blackstone Valley Tech
Upton, MAGeneral Studies
Quinsigamond Community College
Skills
- Route planning
- Route management
- Route navigation
- Safety procedures
- Safety awareness
- Vehicle maintenance
- Vehicle loading
- Goods delivery
- Package handling
- Scan parcels
- Sorting mail
- Mail sorting
- Customer service expertise
- Effective communication
- IT functions expertise
- Inventory management
- Street orientation
- Hand-eye coordination
- Supply management
Certification
- Licensed (CDLA) - (2024)
Timeline
Residential Driver
Waste Management
05.2026 - Current
Roll Off Driver
Waste Management Company
01.2025 - 05.2026
Delivery Driver
Amazon
11.2024 - 12.2024
Mailman
USPS
09.2021 - 08.2024
Overnight Stocker
Walmart
06.2021 - 05.2022
High School Diploma -
Blackstone Valley Tech
General Studies
Quinsigamond Community College