Hardworking and passionate job seeker with strong organizational skills eager to secure a personal trainer position at the Fort Bend YMCA. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Travel Consultant
Vacations To Go
Houston, Texas
08.2022 - 12.2022
Organized trips for individual, family and business travelers.
Worked closely with clients to understand unique needs and meet specific travel desires.
Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
Trained new staff and administrative support on customer service, recordkeeping and travel planning procedures.
Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Followed up with customers to increase customer service with travel plans.
Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
Athletic Director/ P.E. and Fitness Instructor
Bridge Preparatory Academy
Richmond, Texas
08.2017 - 05.2022
Paired individuals to achieve best fit for athletic and academic programs.
Built trust with athletes and coaching staff by being courteous, respectful, responsible and professional at all times.
Ordered equipment for all sports and kept meticulous records on athletic equipment inventory.
Organized and oversaw special events such as birthday parties, tournaments and team-building activities.
Cultivated strong relationships with customers to build loyalty and repeat business.
Restored customer loyalty by resolving complaints with workers, activities or services rendered.
Assigned work to staff, set schedules, and motivated strong performance in key areas.
Arranged transportation for athletes to participate in away games, tournaments and other events.