Jarren Prazma
Moore,OK
Summary
U.S. Army Veteran with extensive experience in achieving industry success. Proven ability to balance team performance with customer service goals and business objectives. Committed to enhancing productivity and streamlining processes through effective collaboration. Strong leadership skills complemented by exceptional planning and organizational capabilities.
Overview
8
8
years of professional experience
1
1
Certification
Work History
HVAC Manager
Integrity Heating And Air Conditioning
Guthrie, OK
05.2023 - Current
- Assessed team member's skill sets and assigned tasks accordingly for optimal efficiency.
- Trained employees on additional job positions to maintain coverage of roles.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Conducted performance evaluations, providing feedback and coaching for team development.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
HVAC-R Service Technician
Brads Heating and Air
Goldsby, OK
02.2020 - 05.2023
- Explained proper use and care instructions to customers after completing a repair or installation job.
- Attended employee meetings and training to learn about new techniques, trends and technologies.
- Collaborated with sales teams to provide technical expertise and support for HVAC product sales.
- Serviced units to residential and commercial heating and air conditioning customers.
- Completed detailed reports documenting all service activities related to each job assignment.
HVAC Maintenance Technician
Gordons Service Experts
Moore, OK
12.2018 - 01.2020
- Performed preventative maintenance on existing HVAC-R equipment to ensure optimal performance.
- Calibrated thermostats to maintain consistent temperatures in different locations throughout a building.
- Monitored operation of system components during startup phase to ensure proper functioning before leaving job site.
HVAC Installer
Brads Heating and Air
Goldsby, OK
07.2017 - 09.2018
- Performed ductwork repairs and modifications to improve system airflow and indoor air quality.
- Diagnosed and repaired faults in HVAC systems, including refrigerant leaks, electrical issues, and mechanical failures.
- Inspected job site before project start to identify obstacles and resolve issues.
- Cleaned up job site upon completion of work to ensure a safe environment for customers.
Education
EPA608 Universal - HVAC Certificate - HVAC
Retail Ready Career Center
Fort Worth, TX05-2017
Armor School
US Armor School
2013
High School
Horizons Exploratory Academy
2013
Skills
- Problem solving
- Attention to detail
- Time management
- Customer service
- Effective communication
- Mechanical aptitude
- Strategic planning
- Punctuality
Certification
- EPA608 Universal
- Mechanical Journeyman
- A2L Compliant
Timeline
HVAC Manager
Integrity Heating And Air Conditioning
05.2023 - Current
HVAC-R Service Technician
Brads Heating and Air
02.2020 - 05.2023
HVAC Maintenance Technician
Gordons Service Experts
12.2018 - 01.2020
HVAC Installer
Brads Heating and Air
07.2017 - 09.2018
Armor School
US Armor School
High School
Horizons Exploratory Academy
EPA608 Universal - HVAC Certificate - HVAC
Retail Ready Career Center
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