Jarren Ramirez
Dallas,TX
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
9
9
years of professional experience
Work History
Sales Coordinator
ICRYO
Dallas, TX
11.2021 - Current
- Built lasting client relationships by organizing and planning sales events.
- Performed follow-up calls with customers after each sale was completed.
- Assisted with budgeting, forecasting and tracking of sales performance against goals.
- Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
Shift Manager
McAllister's Deli
Dallas, TX
02.2018 - 11.2021
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Prepared operations data to produce comprehensive reports to management.
- Observed and monitored utilization of equipment.
- Resolved conflicts between staff members in a professional manner.
- Managed daily cash intake by counting out registers and tabulating profits.
Customer Service Department Manager
Wal-Mart Supercenter
Dallas, TX
12.2014 - 02.2018
- Managed workflow within the department by assigning tasks appropriately among team members.
- Reviewed completed work to verify consistency, quality and conformance.
- Ensured proper training of staff on customer service standards.
- Collaborated with other departments to ensure that their activities support the delivery of excellent customer service experiences.
Education
High School Diploma -
Mount Pleasant High School
Mount Pleasant, TX05-2013
Skills
- Sales Reporting
- Customer Communication
- Coaching Skills
- Complaint Resolution
- Quality Assurance
- Handling Escalations
- Report Preparation
- Cash Handling
- Inventory Control
- Relationship Building
- Flexible Schedule
- Data Entry
Timeline
Sales Coordinator
ICRYO
11.2021 - Current
Shift Manager
McAllister's Deli
02.2018 - 11.2021
Customer Service Department Manager
Wal-Mart Supercenter
12.2014 - 02.2018
High School Diploma -
Mount Pleasant High School